2021 Best In KLAS Healthcare Safety, Risk and Compliance Management

Performance

Healthcare Safety, Risk & Compliance Management 2022

28 April 22 | Jennifer Hickenlooper and Ryan Pretnik

Healthcare organizations are increasingly interested in taking a broad, enterprise approach to safety, risk, and compliance management. Additionally, multiple vendor mergers and acquisitions in the last few years have many organizations considering their future. This report (KLAS’ first on safety, risk, and compliance management specifically) examines the state of the market, including an early look at the energy around an enterprise strategy. How broadly are organizations adopting their solutions today? What vendors are furthest along on the path toward a unified platform? Which are delivering consistently today, both at a solution level and in terms of support and vendor/client partnership?

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Verge Health Verge Quality Management Suite	87.7	n=27	0%	A-	A-	B	B	A-	B+

RLDatix Patient Safety and Risk Solutions	79.3	n=37	N/A	B-	B	B-	C+	C+	B-
	50.0	100.0

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Verge Health Verge Quality Management Suite 87.7 n=27	0%	A-	A-	B	B	A-	B+
RLDatix Patient Safety and Risk Solutions 79.3 n=37	N/A	B-	B	B-	C+	C+	B-

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Riskonnect Healthcare * L	77.6	n=6	C-	B	C	B-	D+	B+

Company/solution	Overall performance score (100-point scale)	Total evaluations

Riskonnect Healthcare * L culture C- loyalty B operations C product B- relationship D+ value B+	77.6	n=6

Healthcare Safety, Risk and Compliance Management

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