2022 Best In KLAS Healthcare Safety, Risk & Compliance Management

Performance

Healthcare Safety, Risk & Compliance Management 2022

28 April 22 | Jennifer Hickenlooper and Ryan Pretnik

Healthcare organizations are increasingly interested in taking a broad, enterprise approach to safety, risk, and compliance management. Additionally, multiple vendor mergers and acquisitions in the last few years have many organizations considering their future. This report (KLAS’ first on safety, risk, and compliance management specifically) examines the state of the market, including an early look at the energy around an enterprise strategy. How broadly are organizations adopting their solutions today? What vendors are furthest along on the path toward a unified platform? Which are delivering consistently today, both at a solution level and in terms of support and vendor/client partnership?

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Origami Risk Platform	92.7	n=18	N/A	A	A+	A-	A-	A+	A

Verge Health : Safety, Risk and Compliance Solutions	87.2	n=31	N/A	B+	A-	B+	B+	A-	B+

RLDatix Patient Safety and Risk Solutions	83.2	n=110	+5%	B	B+	B-	B	B-	B

Riskonnect Healthcare	80.8	n=17	+4%	C	B+	C	B	B-	B-

symplr Conduent Midas Safety and Risk Solutions	78.4	n=24	N/A	B-	B	B-	C+	C+	C
	50.0	100.0

Company/solution	Trend (2021-2022)	Culture	Loyalty	Operations	Product	Relationship	Value

Origami Risk Platform 92.7 n=18 COMMENTS	N/A	A	A+	A-	A-	A+	A
Verge Health : Safety, Risk and Compliance Solutions 87.2 n=31 COMMENTS	N/A	B+	A-	B+	B+	A-	B+
RLDatix Patient Safety and Risk Solutions 83.2 n=110	+5%	B	B+	B-	B	B-	B
Riskonnect Healthcare 80.8 n=17 COMMENTS	+4%	C	B+	C	B	B-	B-
symplr Conduent Midas Safety and Risk Solutions 78.4 n=24 COMMENTS	N/A	B-	B	B-	C+	C+	C

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

symplr Compliance * [NR] L	90.4	n=6	A	A	B+	B	A-	A

Company/solution	Overall performance score (100-point scale)	Total evaluations

symplr Compliance * [NR] L culture A loyalty A operations B+ product B relationship A- value A	90.4	n=6

Healthcare Safety, Risk & Compliance Management

Past Healthcare Safety, Risk & Compliance Management Awards

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