2023 Best In KLAS Healthcare Safety, Risk & Compliance Management

Performance

Healthcare Safety, Risk & Compliance Management 2022

28 April 22 | Jennifer Hickenlooper and Ryan Pretnik

Healthcare organizations are increasingly interested in taking a broad, enterprise approach to safety, risk, and compliance management. Additionally, multiple vendor mergers and acquisitions in the last few years have many organizations considering their future. This report (KLAS’ first on safety, risk, and compliance management specifically) examines the state of the market, including an early look at the energy around an enterprise strategy. How broadly are organizations adopting their solutions today? What vendors are furthest along on the path toward a unified platform? Which are delivering consistently today, both at a solution level and in terms of support and vendor/client partnership?

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Performance Health Partners Safety, Risk, and Compliance Solutions	93	n=27	N/A	A	A+	A-	A-	A+	A

Origami Risk Origami Risk Platform	86.9	n=23	-6%	B	A-	B+	A-	B+	B

RLDatix RL6 Solutions	83.2	n=64	N/A	B	B+	B-	B	C+	B

symplr Midas Safety and Risk Solutions	79.6	n=37	+2%	B	B	B	C+	C+	C+
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Performance Health Partners Safety, Risk, and Compliance Solutions 93 n=27 COMMENTS	N/A	A	A+	A-	A-	A+	A
Origami Risk Origami Risk Platform 86.9 n=23 COMMENTS	-6%	B	A-	B+	A-	B+	B
RLDatix RL6 Solutions 83.2 n=64	N/A	B	B+	B-	B	C+	B
symplr Midas Safety and Risk Solutions 79.6 n=37 COMMENTS	+2%	B	B	B	C+	C+	C+

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Riskonnect Healthcare * L	84.5	n=11	B-	A-	C+	B+	A-	B+

RLDatix SRM Solutions (formerly Quantros Risk) [NP] NP	82.4	n=23	B+	B	C+	B-	B-	B

symplr Compliance * L	82.2	n=7	B	A-	B+	C	B-	B-

Verge Health Safety, Risk and Compliance Solutions [NP] NP	83.3	n=19	B	A-	B	B	B	B-

Company/solution	Overall performance score (100-point scale)	Total evaluations

Riskonnect Healthcare * L culture B- loyalty A- operations C+ product B+ relationship A- value B+	84.5	n=11

RLDatix SRM Solutions (formerly Quantros Risk) [NP] NP culture B+ loyalty B operations C+ product B- relationship B- value B	82.4	n=23

symplr Compliance * L culture B loyalty A- operations B+ product C relationship B- value B-	82.2	n=7

Verge Health Safety, Risk and Compliance Solutions [NP] NP culture B loyalty A- operations B product B relationship B value B-	83.3	n=19

Healthcare Safety, Risk & Compliance Management

Past Healthcare Safety, Risk & Compliance Management Awards

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