2025 Best In KLAS Human Capital Consulting

Performance

Healthcare Management Consulting 2025

30 April 25 | Kevin Huang and Warren Whitford

As the healthcare industry evolves, healthcare organizations often need strategic help to ensure operational success and better serve patients. Management consulting firms, with their wealth of expertise, are uniquely positioned to fulfill this need. KLAS’ Healthcare Management Consulting 2024 report shared which consulting needs were being prioritized by healthcare leaders. Building on last year’s findings, this report shares (1) the scope and type of validated healthcare management consulting (HMC) services provided by firms and (2) how firms perform—first examining the HMC market overall and then the six individual segments it comprises. The report is intended to help healthcare and payer organizations determine which firms may be best suited to meet their complex needs, with a particular focus on level of expertise, actionable deliverables, and outcomes.

	Overall performance score (100-point scale)	Trend (2024-2025)	# of unique orgs	Loyalty	Operations	Relationship	Services	Value

Deloitte	95.6	N/A	6	A+	A-	A	A	A

Huron	95.6	N/A	7	A+	A-	A+	A-	A

Impact Advisors	95.3	-2%	6	A+	A-	A	A-	A
	0.0	100.0

	Overall performance score (100-point scale)	# of unique orgs	Loyalty	Operations	Relationship	Services	Value

Chartis L	99.7	3	—	A	—	—	—

ECG Management Consultants L	93.5	5	A	A+	A	A-	A-

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