Commentary Summary
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User Commentary
Relationship
I don't see the vendor as proactive. They are good about telling us when something is wrong with the...
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Product
There is a malfunction that kicked in a long time ago and has never been fixed. The malfunction is...
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Product
CareCloud's eligibility checks are good for insurance. Even when shopping around, we didn't quite...
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Product
I would like CareCloud to know that their appointments app could really use some improvement. If it...
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Product
Lately, the solution is down often and struggling to function more than it used to.
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Loyalty, Relationship, Product
CareCloud Live doesn't work consistently enough for us to use it, so we have abandoned it. It is glitchy....
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Product
The solution's strength is that it does everything. We can use it to run our credit cards, do our...
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Operations
We have a hard time onboarding new people. The staff has a hard time figuring things out, especially...
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Relationship
In the last year, the vendor's web support has declined. Prior to that, it was pretty good. I have...
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Loyalty
When we first started with Central, one of the most attractive things was that the product was cloud...
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Operations, Product
Central is very user friendly. The product doesn't require a lot of training for the new staff...
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Loyalty, Relationship, Product
We have issues with integration. Breeze is a pretty solid platform, but it doesn't serve all of our...
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Operations
We know of other platforms that have many more bells and whistles than Central, and we are hearing...
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