DeepUnity (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
DeepUnity is a PACS that most of us didn't really know about before, but it has very good tools. The...
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Product
It would be good to automate some basic statistics in DeepUnity. That is usually done in the RIS and...
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Relationship, Product
On the downside, DeepUnity is missing some specific tools, but we have received very good feedback...
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Product
The system has improved summary images and key images. Currently, we can only create summary images...
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Product
We are very happy with Dedalus. There are better options out there, and other options are more...
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Relationship
The support is great, whether it is on the telephone, via email, or via the portal. Dedalus is quick...
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Loyalty, Product
The updates that have been carried out over the past months have been without a hitch. We didn’t...
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Relationship
Dedalus has extremely high availability and fast responses to problems.
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Relationship, Product
Dedalus' biggest strengths are their comprehensive range of functions and their extensive product portfolio....
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Product
One change the provider could make to improve my experience as a customer would be to enable deeper...
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Loyalty, Product
With the PACS, maybe it is easier to say we have a more fixed use case or clearer use case. The...
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Relationship
We don't have much DeepUnity support because it works.
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Product
I think DeepUnity's speech recognition has been the most disappointing thing when we compare...
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Product
DeepUnity is web based, and the updates are constant and without downtime. I like that joining...
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Relationship, Value
Dedalus has better service than other vendors, like Philips. Dedalus is slightly more flexible when...
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Loyalty
When we went with Dedalus years ago, we analyzed the market and prioritized service quality because...
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Loyalty, Product
From what we have seen, Dedalus is improving and evolving their product. One challenge is...
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Product
Dedalus’ product is more of an off-the-shelf product, and since we haven’t customized it much, it...
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Loyalty
We migrated to DeepUnity because we are a large facility, and we are planning to read more studies...
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Relationship, Product
The only problem we have is communication. There is a missing link between our local services and...
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Product
Dedalus doesn't just sell us a car and leave. They walk us through all of our equipment...
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Relationship
The provider could improve our experience as a customer by providing a better configuration area on...
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Loyalty, Product
The biggest opportunities for product improvement is to change to a more modern interface and to...
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Product
What I like best about the product is its stability.
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Relationship
The provider's greatest strengths are their excellent customer contact, very high system stability,...
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