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EpicCare Inpatient EHR (Global) Commentary
Filtered view: (Europe - Northern Europe)

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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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Manager

Relationship, Operations

Epic needs to reduce the need for customer-side validation during AI implementations, provide better...

Oct 2025
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Manager

Relationship, Product

Partnership, development capacity, and flexibility are some of Epic's strongest qualities. I like...

Oct 2025
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VP/Other Executive

Product, Value

Compared to their competitors, Epic's system is insanely expensive, and we aren't taking full...

Sep 2025
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VP/Other Executive

Relationship

We have a local Epic presence here for support, so we have people on the ground.

Sep 2025
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VP/Other Executive

Operations

Epic could make their training better by making it more pertinent to our country. The vendor is...

Sep 2025
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VP/Other Executive

Operations, Product

The feedback we have gotten from our users is that EpicCare Inpatient EHR isn't very intuitive. It...

Sep 2025
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VP/Other Executive

Loyalty, Relationship, Product

EpicCare Inpatient EHR meets nearly all of our local needs. Epic has been working hard to meet those...

Sep 2025
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VP/Other Executive

Loyalty, Product

For MyChart, there are certain features that we have needed and been waiting for for years. We still...

Sep 2025
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Manager

Relationship, Product

I would like Epic to keep focusing on regional and local needs.

Sep 2025
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Manager

Relationship, Product

Continual improvement is Epic's strongest quality.

Sep 2025
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CIO

Product

Epic's strength is their complete solution, development, and user-friendliness. I like the stability...

Sep 2025
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CIO

Product

Further integration and interoperability are an area of improvement for Epic. They could also change...

Sep 2025
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Manager

Product

I like the integration possibilities that EpicCare Inpatient EHR has with other systems.

Jul 2025
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(0)
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Manager

Product

The system's UI could have more flexibility.

Jul 2025
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(0)
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Manager

Relationship

Some of Epic's strengths are thinking along with us and collaborating with us.

Jul 2025
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CMIO

Operations

Epic’s training is provided for the foundation system, but not for the way we have adapted the...

Jun 2025
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CMIO

Value

EpicCare Inpatient EHR is very expensive. I'm sure we have made the right choice, and it is worth it...

Jun 2025
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CMIO

Relationship

Epic keeps all their promises, but the timeline is sometimes too long. They do a lot of development,...

Jun 2025
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CMIO

Relationship

We are quite satisfied with EpicCare Inpatient EHR, mainly due to the fact that there is a very...

Jun 2025
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CMIO

Product

EpicCare Inpatient EHR is a very powerful tool. It is a bit too complex. Complexity makes it...

Jun 2025
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CMIO

Product

EpicCare Inpatient EHR is good. Epic's usage is great for helping physicians' efficiency with tools,...

Jun 2025
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Manager

Relationship

Epic has a very good ticketing portal where we can chat, document issues, and have long-term...

Jun 2025
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Manager

Loyalty, Product

Data protection is definitely more important in our region. There are a couple of solutions that we...

Jun 2025
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Manager

Product

With Epic, we have faced challenges linked to the fact that we are their only customer in the area....

Jun 2025
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Manager

Relationship

I have had a good experience with Epic. Epic provides very good support. Epic’s support team is in...

Jun 2025
||
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Manager

Operations, Product

EpicCare Inpatient EHR is very good quality. Epic’s implementation services and upgrades are very...

Jun 2025
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Manager

Operations

Epic’s training is very American. We configure our software, so our workflow differs from that of...

Jun 2025
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Manager

Relationship, Product

EpicCare Inpatient EHR is quite a large software. EpicCare Inpatient EHR has a very nice portal with...

Jun 2025
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Director

Relationship, Product

Epic's strength is their involvement with our organization, as well as their willingness to work...

Apr 2025
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(0)
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Director

Relationship, Product

Epic's biggest opportunity to improve the solution is to include extra testing for new development...

Apr 2025
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VP/Other Executive

Relationship, Product

With some Epic upgrades, we have had a lot of troubles, like functionalities changing to work...

Mar 2025
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(0)
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VP/Other Executive

Loyalty, Product

Epic was among the first vendors in the market to get AI into production.

Mar 2025
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(0)
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VP/Other Executive

Loyalty, Value

I'm looking for our ROI from Epic to be better, and if we can truly make the usability enhancements...

Mar 2025
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VP/Other Executive

Product

With EpicCare Inpatient EHR, the usability for end users, especially doctors, is not very high in...

Mar 2025
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VP/Other Executive

Relationship

Epic’s technical-services people tend to change. They are young people, and they change places and...

Mar 2025
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VP/Other Executive

Culture, Relationship

It is hard to get promises out of Epic, but if they promise us something, they will fulfill it....

Mar 2025
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VP/Other Executive

Value

Sometimes Epic asks for money for ridiculously small items, and sometimes if we want something, they...

Mar 2025
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VP/Other Executive

Product

EpicCare Inpatient EHR works well. It doesn't shut down unexpectedly. It just stays up all the time,...

Mar 2025
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VP/Other Executive

Product

Epic has met nearly all of our country-specific workflows and needs, although we have had to pay for...

Mar 2025
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(0)
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Manager

Product

Currently, the opportunities for improvement in EpicCare Inpatient EHR are AI capabilities that we...

Dec 2024
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Manager

Relationship

Epic could improve our experience by providing more support for our country's model of care. The...

Dec 2024
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(0)
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Manager

Relationship

Epic's strengths are their involvement and support. I like EpicCare Inpatient EHR's ongoing...

Dec 2024
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(0)
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Analyst/Coordinator

Relationship, Product

What I like the most about the EpicCare Inpatient EHR product is that clients are free to make...

Dec 2024
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Analyst/Coordinator

Loyalty

We want to keep the Epic system, but it is possible that the board will choose another vendor. That,...

Dec 2024
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Manager

Product

What I like most about the product is the freedom when it comes to furnishing.

Dec 2024
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(0)
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Manager

Product

One way the product could improve would be by seeing quieter views.

Dec 2024
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Manager

Relationship, Product

The strongest features of the supplier are that they have a lot of capacity for development, they...

Dec 2024
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(0)
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Manager

Relationship, Product

To improve our experience as a customer, the supplier could improve their content, the honor...

Dec 2024
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(0)
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