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EpicCare Inpatient EHR (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Commentary Summary

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User Commentary

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CMO

Loyalty

We are having an upgrade, and I don’t expect there to be a great difference. The upgrade will give...

Nov 2025
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CMO

Relationship

I have a regular catch-ups with an executive, and I find those enormously helpful.

Nov 2025
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CMO

Loyalty, Relationship

We are extending our instance to other hospitals. I think the most important thing is for Epic to...

Nov 2025
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CMO

Product

Our first priority is the comprehensive nature of the system and the ability to access all aspects...

Nov 2025
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CMIO

Product, Value

EpicCare Inpatient EHR is a good product. I don't think I can recommend a better EHR.

Oct 2025
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CMIO

Relationship, Operations

The implementation services for Epic are very good. They have very good support. We have good...

Oct 2025
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CIO

Relationship, Product

Epic's strengths are their focus on R&D and the continual development of their products. I like that...

Aug 2025
||
(0)
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CMIO

Product

EpicCare Inpatient EHR is a great product, but the visual interface needs improvement to make the...

Aug 2025
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CIO

Relationship

Epic meets with leaders on a regular basis. Epic has a true partnership arrangement with our...

Jul 2025
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CIO

Product, Value

I wish that Epic had bidirectional FHIR APIs and that we didn't need to pay for each one. Epic...

Jul 2025
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(0)
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CNIO

Relationship

Epic is extremely supportive. They are really easy to work with. One executive in particular has...

Apr 2025
||
(0)
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CNIO

Operations

I would recommend Epic but with caveats. Any learning Epic provides from implementation to...

Apr 2025
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(0)
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CNIO

Operations, Product

With regard to reporting, Epic is really struggling to get data out of the system and to build...

Apr 2025
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(0)
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CNIO

Value

Epic avoids charging for every little thing. They work with us. At the moment, there is rarely a...

Apr 2025
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(0)
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CNIO

Operations

The implementation for me and my organization rated at the top of the scale, but the upgrades could...

Apr 2025
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CNIO

Product

In terms of EpicCare Inpatient EHR meeting all our needs today, some of the problems are our fault....

Apr 2025
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CNIO

Relationship, Product

A recent issue is about students and employee records. We can only have one Epic account per person,...

Apr 2025
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(0)
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CNIO

Loyalty

I was at UGM, and I saw what Epic is working on. I think the things that they are working on are...

Apr 2025
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(0)
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CNIO

Relationship

Regarding support, Epic is very good. They are very responsive. Epic's executive involvement has...

Apr 2025
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(0)
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CNIO

Product, Value

The quality of EpicCare Inpatient EHR is good. Setting aside our issues, it is busy, but it is...

Apr 2025
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(0)
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CMO

Loyalty, Product

We have these two mantras, which are digital first and Epic first. So if we can do something...

Dec 2024
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(0)
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CMO

Value

In terms of new technology, Epic is crushing it at the moment. We couldn't be doing what we are...

Dec 2024
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(0)
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CMO

Product, Value

The functionality within EpicCare Inpatient EHR as an integrated EHR is out there in front. So we...

Dec 2024
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(0)
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CMO

Product

In terms of integration, Epic talks a better game than they deliver.

Dec 2024
||
(0)
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CMO

Relationship

Epic is good with support because we can get them 24/7 if we need them. We don't really see the Epic...

Dec 2024
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(0)
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CMO

Loyalty, Relationship

Epic is very active, and they are very interested in the market in our region at the moment. They...

Dec 2024
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(0)
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CMO

Loyalty, Product

We are going through a really big process at the moment to try and get Epic to build us a certain...

Dec 2024
||
(0)
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Director

Value

Some items are only available in the US or aren't compatible with our government health...

Dec 2024
||
(0)
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Director

Value

We would like Epic to reduce their cost model and employ more staff members from our country who...

Dec 2024
||
(0)
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Director

Relationship

Epic has a very patient-centered approach. They are always striving to improve their system to...

Dec 2024
||
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 Thank you  Helpful

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