EpicCare Inpatient EHR (Global) Commentary

Filtered view: (Europe)

We have to develop our own Epic training.

All my feedback with Epic is positive. I'd like them to drop the bill a bit. But I've never seen a...

Epic's new generative AI features look impressive. We have a bit of regulatory navigation to get...

Every vendor charges for every little thing. We have to pay.

I'm meeting with our regional Epic team to talk about our goals and meet some other customers doing...

The EHR program itself is absolutely fine. It comes down to the implementation and local adoption...

Some other vendors let us bypass things. But Epic has said that if they don't fully meet the...

If we look at how many other vendor tools are out there, obviously Epic is a bit slower compared to...

Epic is working based on structured data, and that makes a lot of sense and brings a lot of...

Epic has a portal with a lot of different training paths, depending on what part of the software...

Epic modules that are set up and running are more or less okay, but we're constantly implementing...

Epic is not really doing the job of meeting our country's interoperability requirements. I totally...

Epic has gotten to know us better, and they understand how we work. We also communicate a good deal...

Having seen the competition, we've bought a Maserati and cannot fault Epic in that. Their system is...

With the finances relative to the workforce, the benefits are what we expected in terms of cost...

We haven't gotten the full ROI we hoped for, but much of that is because we've not been able to...

Barcode medication administration (BCMA) is a process that doesn't really work for our area. Because...

We have our own support team and our own team of analysts, so we do our own in-house development in...

Epic is absolutely superb as a global vendor. They're very responsive and supportive. But we and the...

Epic is more hands on than most vendors, so they have a vested interest in our success. They're...

I can't judge Epic's partnership by not always getting what I want like a child. It's that sort of...

My experience has been okay. Epic is the best vendor around, from what I've seen. There's a...

We went through a form of procurement, and in the end, we only had two solutions left as options,...

Working with our organization is a challenge for vendors. The complexities of the NHS environment...

Epic sticks to global standards. Sometimes that's good, and sometimes that's bad. It's a good...

We had a very big go-live with a lot of users. Training at that scale is always difficult, and if we...

One of our challenges is the cultural shift for clinicians using EpicCare Inpatient EHR and...

I've been working with Epic now for quite a few years, and in general, I'm very impressed, both from...

Our organization used to have a hybrid approach with a real mix of systems, some that were...

We didn't follow the Epic model of training for several reasons, including the number of people we...

With Epic, the hard thing is that development and innovation are good, but we need to have the...

With EpicCare Inpatient EHR, the data sets are very structured. That isn't a bad thing because there...

We chose EpicCare Inpatient EHR because after we went through a robust procurement process, it was...

If people can afford EpicCare Inpatient EHR, it can give them opportunities that other providers...

When we went live with EpicCare Inpatient EHR, we were healthy, meaning we were able to run our...

Our journey with Epic has been amazing. Epic’s implementation is a very structured process, and it's...

EpicCare Inpatient EHR meets some local needs. Epic is willing to have conversations, and they work...

During the implementation, Epic was quite helpful in supporting our needs. However, they also took...

There is certainly stuff to do with EpicCare Inpatient EHR, and my teams also tell me that if they...

A large part of Epic’s expertise is, of course, in their system's build and possibilities, but next...

In a certain way, we are stable with EpicCare Inpatient EHR now, but we are also still on a learning...

We are doing a large amount of rework with EpicCare Inpatient EHR, like with the outpatient...

Epic does very well in terms of support. They’re very supportive, good, and professional in...

We are in a different market, and EpicCare Inpatient EHR doesn't always fit our market well. Epic is...

There is quite a difference between the culture of our work ethic versus Epic's or the way that we...

With Epic, I think we are still in the stage of adopting, learning, and getting the base right. The...

I do think Epic has quite a high-quality, good training program, although it is all directed at the...

To me, Epic is pretty much transparent, but I don't know what the future holds with new modules...

I would buy EpicCare Inpatient EHR again. I do think that it fits most of our program still....

I do like Epic's approach, so I'm pretty positive about the company. If we recommended Epic to...

Epic’s support has been amazing. They are a strategic partner for life. The implementation went...

The workforce side of the implementation has always been the biggest challenge. If I had to do...

The whole premise of the EPR business case was having an enterprise solution, and there are only a...

When we evaluated Epic's product, we had hundreds of clinicians and admins in evaluation panels...

Training is one of the areas we always struggle with. The problem is that Epic is fully reliant on...

One area I would have done differently would be controlling points in the organization; we took on...

Epic definitely meets nearly all our local needs. Where they fail is the translation. The design is...

Epic gives us upgrades every few months, but we have decided to take them every several months to...

We are picking up on AI tools now, but Epic has probably lagged behind because of governance, and...

One piece of feedback for Epic is that their change control during an implementation is nonexistent...

Epic gives us much more ability to manipulate and build together with them what they are changing...

We wanted a patient-centric design and a clinical design ability. Those were checkboxes in Epic's...

The biggest challenge in our region is the understanding that we are not all working in silos at a...

Epic meets demands, and that is good because they are in our corner. When we want a pragmatic...

Epic is fair and transparent with charges. However, the time sometimes it takes the NHS or us as a...

Epic's support is pretty good. That is something we rely on quite a lot. Epic isn't always good at...

At the moment, we are working on things that require a strong response from Epic. We want the...

I wouldn't want to implement Epic's system again, but we wouldn't walk away from Epic. As we extend...

My advice would be to think about the scale at which the vision is best delivered by a fully...

Epic supports us in delivering a training program, but they don't deliver the training program...

We chose to go with Epic because we wanted to take everything off legacy systems and operate on a...

Epic's system is our key frontline system. We expect to use it for as long as we can. There are...

We are still relatively early on the consolidation and optimization journey. Healthcare is moving...

Epic is transparent with their charges. Whether the charges are fair is another matter. But at least...

What I value most about the product is how it brings clinical information into one place and makes...

One opportunity for the solution has to do with usability and cognitive load. The system is...

One change for the vendor would be stronger support for frontline configuration and rapid iteration....

Epic’s biggest strength is the depth of partnership that they build with organizations. The teams...

Epic is still not meeting some of the national requirements that are coming out. Integration with...

With Epic, my medical equivalent receives information that I do not receive, and that reflects a...

When Epic's system came to our organization, we had multiple systems that required separate logins...

If the decision were up to us, we would want to improve our usability, the depth of the modules, and...

Epic is better than MEDITECH, Cerner, and various other vendors. I like the visualization of data...

Epic’s training program for IT people is good. My main concern is equity across professions. The...

Transparency with cost is sometimes a bit of an issue with Epic. We are currently in the process of...

The training tools that Epic provides and the ability for our clinicians to engage in training are...

I have a very good relationship with our Epic colleagues. They are always available and very...

Ultimately, EpicCare Inpatient EHR is core to everything that we do now. The solution is integral to...

Epic clearly spends a lot of time demonstrating up-and-coming developments. Sometimes those...

When we decided to go with Epic, we certainly knew we had to digitize, and we wanted the best for...

Epic has an excellent and very responsive support network. It is one effective system with...

EpicCare Inpatient EHR is eye-wateringly expensive. I would love to have a lot more money, but it is...

As far as our partnership goes, Epic is so closely involved. They are emphatically focused on how to...

The system has been a massive culture shock, but I'm a massive enthusiast. I have really enjoyed it...

With Epic, we feel like we are on a journey, and the journey is a sales pitch as well. They want to...

Epic's people are experts at implementations. The vendor is extremely involved in the ongoing...

We are still working on our regulatory and reporting stuff. Epic meets most local needs for that....

The challenge in healthcare is the signal-to-noise ratio. If I am rounding, I can generate more data...

Epic is not cheap, especially with the change orders. We asked them to build something, and it is so...

The feedback we get from customers very often is that Epic is built for US customers and the US...

In general, Epic is really responsive. There are also bumps in the road. The contacts I’m usually...

One big surprise was that Epic really didn't know how to have successful go-lives. The actual...

Epic's price comes out of a black box, and we have one way to react, which is to accept it, because...

The Epic people we work with are very nice and intelligent, and they have a good attitude. I'm happy...

The application coordinator training for Epic is great. Epic has their flaws, but they are the best...

Epic sent a bunch of nice young people from the US who had probably never been abroad. Those people...

The people from Epic didn’t have a clue. They taught us to do what they did in the US, and it led us...

We build everything we can by ourselves, and if we need development, then we ask for it. Usually, we...

The data privacy issues make the solution not quite so highly usable. There is a lack of...

Epic has done a lot of development for us, but the configuration is done by our application...

We are having an upgrade, and I don’t expect there to be a great difference. The upgrade will give...

I have a regular catch-ups with an executive, and I find those enormously helpful.

We are extending our instance to other hospitals. I think the most important thing is for Epic to...

Our first priority is the comprehensive nature of the system and the ability to access all aspects...

EpicCare Inpatient EHR is a good product. I don't think I can recommend a better EHR.

The implementation services for Epic are very good. They have very good support. We have good...

Epic needs to better understand the European context and needs. Of course, we work kind of...

Our experience was always positive with Epic. If I had a wish, I would say Epic needs a European...

The thing I like most about Epic is the unique collaboration they have. Everything is mostly...

Epic needs to reduce the need for customer-side validation during AI implementations, provide better...

Partnership, development capacity, and flexibility are some of Epic's strongest qualities. I like...

Compared to their competitors, Epic's system is insanely expensive, and we aren't taking full...

We have a local Epic presence here for support, so we have people on the ground.

Epic could make their training better by making it more pertinent to our country. The vendor is...

The feedback we have gotten from our users is that EpicCare Inpatient EHR isn't very intuitive. It...

EpicCare Inpatient EHR meets nearly all of our local needs. Epic has been working hard to meet those...

For MyChart, there are certain features that we have needed and been waiting for for years. We still...

The things that I like the most about the vendor are their abilities to quickly execute things and...

Epic's biggest opportunity for improvement is enhancing the system's usability for the European market....

The vendor's biggest strengths are their innovation, their power to execute, and their engagement....

To improve customer experiences, the vendor could enhance medication workflows and provide certain...

I would like Epic to keep focusing on regional and local needs.

Continual improvement is Epic's strongest quality.

Epic's strength is their complete solution, development, and user-friendliness. I like the stability...

Further integration and interoperability are an area of improvement for Epic. They could also change...

The greatest opportunity to improve EpicCare Inpatient EHR would be through adaptation to European...

Epic provides excellent support and a complete healthcare platform. I like the flexibility of the product....

Epic's strengths are their focus on R&D and the continual development of their products. I like that...