Episource Clarity Platform Commentary
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Subject Expert
Mac Boyter
VP of Engagement
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User Commentary
We get invoices from Episource, and everything is outlined, but we have an issue where they send us...
We still have items pending with Episource’s support team that have been pending for a long time. We...
We are ending our contract with Episource because they have been a hot mess. They merged with Optum,...
I would like to see better integration with the Optum family of solutions. Even though we have Optum...
I'm happy with Episource’s training and the support. I put in tickets, and Episource is pretty good...
We are sticking with Episource but switching vendors for encounters. The main reason is that...
Episource has been really good about supporting us to comply with government mandates. We get...
We have regular calls with Episource, and those calls are always helpful. I have the ability to...
For risk adjustment analytics, Episource Clarity Platform is pretty elementary, and our programs are...
On the encounter side, Episource does pretty well with the implementation of changes. They have been...
I haven't seen Episource be proactive. We are usually the ones telling Episource about issues. I...
Episource Clarity Platform meets our basic needs for analytics. I am not aware of any new technology...
As far as new capabilities go, I haven't seen anything on my end on the encounter side. Episource...
Episource Clarity Platform is very easy to use. From the analyst's standpoint, Episource Clarity...
For risk adjustment, Episource Clarity Platform is our only source of member risk adjustment data,...
Commentary Summary
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