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User Commentary
Relationship, Operations
The firm really meets us where we are. They try to really understand our needs and place the right...
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Operations
The firm is probably lacking just a bit in the breadth of services that they offer.
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Relationship
We don't have a big backlog of tickets. It is definitely slower than the original staffing, but we...
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Relationship, Value
iMethods definitely wants to be a partner. They want to support us and not nickel-and-dime us,...
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Loyalty, Relationship
We have had some shifting in resources because some didn't meet the mark, so iMethods changed them...
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Relationship, Services
When we engage with iMethods, the responsiveness is exceptional. As we work with people, we start to...
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Relationship, Services
iMethods has talked about ways they are trying to streamline their process. I appreciate what they...
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Relationship, Services
iMethods is a little more expensive, but I have to consider the resources I'm trying to get. We...
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Relationship
An example of how iMethods exceeds expectations is they overcommunicate in a good way. They keep me...
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Relationship
We have always had a business partnership with iMethods, so they historically have always been one...
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Relationship
It takes some time on the front end for new staff to settle in and for us to get everybody on the...
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Relationship
iMethods is involved in terms of engaging with our leaders from a continuing, collegial networking...
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Relationship, Operations
iMethods was pretty engaged. They really wanted to help as much as they could. We just felt like...
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