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HIT Staffing 2025
A Look at the Market & Best Practices for Success
Author
Kaleb Harris
Author
Kevin Huang
The demand for skilled healthcare IT (HIT) talent is surging as healthcare organizations are increasingly relying on sophisticated technologies to deliver effective patient care and manage operations. However, staff shortages—including of HIT professionals—continue to plague the healthcare industry, leading many organizations to turn to HIT staffing firms to access needed skills. Based on perceptions from 173 respondents, this report explores (1) how to select the best firm for your organization, (2) how current clients are utilizing HIT staffing services, and (3) how usage of these services may change in the future.
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Key Findings:
- Expertise Is the Most Common Decision Factor; Pricing Also Frequently Considered but Less Top of Mind
- Prospective Clients Should Be Aware of Common HIT Staffing Challenges
- Most Healthcare Organizations Have Established Go-To Firms for HIT Staffing
- Most Organizations Plan to Maintain Current Use of HIT Staffing Due to Stability or Budget; Those Looking to Increase Use Anticipate Engagements for AI & Cloud Implementations
Writer
Natalie Hopkins
Designer
Breanne Hunter
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.