Converged Risk Platform: Analytics, Record Review, Risk & Submissions Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Analyst/Coordinator

Loyalty, Relationship

Inovalon is giving support. I am extracting the data, formatting the data, uploading the data,...

Dec 2025
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Analyst/Coordinator

Relationship

Inovalon delivers every year. When there are new rules, I don't need to worry about them because...

Dec 2025
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Analyst/Coordinator

Relationship

Inovalon is there for us whenever we need them. They help us identify all the requirements for the...

Dec 2025
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Analyst/Coordinator

Product, Value

The system identifies and filters everything that needs to be filtered and lets me concentrate only...

Dec 2025
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Analyst/Coordinator

Relationship

A benefit of working with Inovalon is our project manager. Any time we have questions or issues,...

Dec 2025
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Analyst/Coordinator

Product

The quality management and risk management portion of the solution helps us do our medical record...

Dec 2025
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Analyst/Coordinator

Operations, Value

The solution took a long time to implement. From the time we started sending files to the point when...

Dec 2025
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Manager

Product

The system is helpful, but it is a bit difficult to understand. The system has provided two run...

Dec 2025
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Manager

Product

I like Converged Risk Platform a lot because they run analytics for us. As long as we can push clean...

Oct 2025
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Manager

Product

It would be nice to have a full current risk score for all of our members, not just the ones that we...

Oct 2025
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Manager

Relationship, Product

Things would be better if Inovalon had a more proactive approach. The vendor seems a little too...

Oct 2025
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Manager

Value

Converged Risk Platform's analytics are helpful in identifying open gaps, but the solution would be...

Oct 2025
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Director

Relationship

Inovalon has had a lot of turnover, and we have kind of been dropped a couple of times along the...

Oct 2025
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Director

Loyalty

Inovalon has been running slower than other vendors. Hopefully, now that there have been some...

Oct 2025
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Director

Relationship, Product

Inovalon puts their communications on the system's home screen, and that is the only communication...

Oct 2025
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Director

Loyalty, Value

We have moved away from some of Inovalon's products. Those weren't high-dollar products, so we got...

Oct 2025
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