IQVIA Hospital Information System (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Product
IQVIA Hospital Information System was good on the government side of things, and I like the...
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Relationship
IQVIA's biggest strength is their presence in the region and their good customer base.
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Product
What I like the most about the product is that it is customizable.
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Relationship, Product
The vendor has an opportunity to improve their supply chain management and finance modules. They...
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Relationship
IQVIA needs to accommodate ad hoc customizations needed for regional regulations. For that, they...
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Product
The product's strength is the ease of viewing and the ability to navigate between all the services....
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Relationship, Product
There is room for improvement with the statistics and analytics in the product. The vendor could...
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Loyalty, Relationship
One way that the vendor could improve is by having direct support from the company and higher...
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Relationship
The vendor's strengths are their follow-ups and updates.
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Product
What I like the most about the product is having all the data, services, and electronic forms in one...
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Product
IQVIA Hospital Information System meets all our requirements, and globally, it is okay. The system...
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Loyalty, Product
As far as local needs go, we are using some other platforms, and if there is an internet connection,...
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Product
IQVIA Hospital Information System is not yet connected to our PACS, but the option does exist. We...
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Relationship
IQVIA does keep all their promises, but they sometimes just take some time regarding support....
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Culture, Operations
During the go-live and the first few months, the training was good. Even in the training phase, we...
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Product
IQVIA Hospital Information System is stable but sometimes crashes. We just need to reopen the...
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Product
IQVIA Hospital Information System could be improved by making roles that integrate all the...
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Relationship
We open tickets, and within a few days, the vendor has answers for us or tells us they have to...
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