IQVIA Hospital Information System (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Eder Lagemann
Research Director
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User Commentary
Operations, Product
The IQVIA system is very easy to use for most users. I would like to see some improvements, but...
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Loyalty, Product
One of the biggest ways to improve the system would be to improve the reporting and dashboard...
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Product
In our organization, some hospitals have different workflows. It would be nice if there were some...
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Product
For upgrades, IQVIA needs to do proper risk assessments and proper testing. Our hospital is not a...
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Relationship
Support is the vendor's weakness. IQVIA does not have a proper understanding of issues. Whenever the...
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Product
IQVIA is meeting the end-user requirement and local needs. The system is simple. We have seen a...
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Relationship
I would not buy IQVIA Hospital Information System again because IQVIA's entire team has changed....
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Product, Value
IQVIA Hospital Information System has had a big impact on our work. When we want to collect any data...
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Relationship
I need IQVIA's online support to be more timely. Right now, if we ask for any support, it will take...
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Relationship
It would be helpful to have a small social media group to connect hospital leaders in our area so...
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Relationship
IQVIA's system has a conflict with one of our other systems. That means that we have to do certain...
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Product
Sometimes, updates can happen without IQVIA Hospital Information System informing us about them, and...
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Operations, Product
Things have been really straightforward with the system. Things were a little slow in the beginning,...
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Product
IQVIA could work on adding more AI features and automations to the solution.
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Value
IQVIA has done some things for us without charging us, so they are kind of fair with their charges.
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Relationship, Product
IQVIA Hospital Information System's biggest strength is the system itself. It is a solid solution,...
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Loyalty, Relationship, Product
In the clinical and billing space, IQVIA has met most of our needs. We are working with them to...
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Relationship, Product
The system's biggest opportunity for improvement is in providing on-the-ground, in-person support....
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Product
I like the system's comprehensive coverage of all requirements, including its reports.
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Product
IQVIA's system meets most of our needs because we have started to connect with other hospitals in...
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Relationship, Product
During the COVID-19 pandemic, IQVIA was still new, and sometimes, they would say no when we...
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Operations, Product
After the last upgrade we did with IQVIA, there was no big difference in the system from the...
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Product
The system's integration isn't two-way integration. When we make a change in our system, that isn't...
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Relationship
In the past year, we had less than one hour of total downtime, and that was because we got support...
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Product
IQVIA Hospital Information System was good on the government side of things, and I like the...
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Commentary Summary
Comment Type Breakout