EMA (Dermatology) Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
EMA is very specific to dermatology, so ModMed really did cater it to dermatology clinics. They're...
EMA is not just a general EHR. We have to try to customize things ourselves. Whenever we have a...
Like with any technology, every time there's an update for EMA, other things can break. I think we...
We don't have a direct point of contact at ModMed for when we have issues. We have to make a support...
We would like ongoing account management or support from ModMed. Before they were bought by a...
Once users know EMA, it is easy to use, but it is pretty complex, so it can take a while to learn....
Over the years that we have been with ModMed, the expense has become extraordinary. They are one of...
ModMed doesn't understand my practice or our needs. They are the Walmart of EMR vendors. The cost...
Occasionally, we get emails about things that ModMed is working on, but we don't get too many. In...
ModMed should take a hard look at their customer service, because it is pretty lacking. ModMed is a...
A recurrent pain point with ModMed is the way they invoice. The way they put line items on the...
On the clinical side of things, the documentation, scribing, and billing components in EMA are...
EMA is a good platform in many ways. It also has many opportunities for improvement. From my...
The support from ModMed is very good. They have a good team. I bring challenges to them, and they...
ModMed does updates, and there is no training, so that is a gap. The vendor does the updates, and...
I do not know what ModMed’s vision is. They are good in some areas and not so good in other areas....
ModMed did an update that impacted our privacy program in terms of compliance. The update that they...
ModMed does not support research, and a lot of organizations are doing research. When we are doing...
There are a few ModMed support team members who are very helpful. But I question whether the...
Commentary Summary
Comment Type Breakout