NextPatient Commentary

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I like the responsiveness of NextPatient. They always seem to be pushing the envelope. Sometimes I...

NextPatient does some Google surveys where they are responsible for sending out the initiation link...

NextPatient always seems to know where we want to go with something. If I decide to do something...

The text-to-pay feature in NextPatient is the gift that keeps giving. I haven’t seen patients...

I have definitely recommended NextPatient. Another organization was very nervous about going to a...

When we actually register a new patient in NextPatient, I would love to know how much I’m going to...

We work with NextPatient on a lot of new features they plan to use, so NextPatient is very much a...

We talk to a few people at NextPatient pretty frequently, and we get visibility and a quick response...

We are extraordinarily happy with NextPatient, but we just implemented a product for patient...

I love our NextPoint contact. When I get hold of them, they are phenomenal, but NextPatient doesn't...

There are certain things we would love to do with NextPatient that it doesn't do. We would like...

I would like to be able to search by the patient's name in NextPatient. When a patient calls and...

When we create a template schedule in NextPatient, we sometimes have to make adjustments with...

NextPatient offers a really good product, but there are some things they could improve. Our...

If we have needed something or struggled to figure something out, we have reached out to...

With NextPatient, we get very nickel-and-dimed. We pay for what we get, and that can be a little...

The vendor doesn’t have any training contained in the platform, but we do have an account manager...

I have a dedicated account manager from NextPatient, so I have this person's direct email and...

I would like NextPatient to just keep doing what they have been doing, and that is great customer...

NextPatient has an automated wait list, and that is great. We have a button that has a direct...

We chose NextPatient because of the user experience. Booking is extremely simple for the patient;...

NextPatient is maybe part of our long-term plans. They aren't able to do everything that I want them...

Regarding support, NextPatient always gets back to me, but I usually get told that their system just...

I usually email my account manager my problem, and then they either take care of it if they can,...

If referring the NextPatient system to someone, I would tell them what its current capabilities are...

NextPatient's pricing is based on our locations, and it's pretty steady. It's more of a flat rate...

We are not told when new things are rolled out. I constantly have to check in with our account...

I love NextPatient because they just have so much. I really like the way that the system does...

Whenever I have a question, the product manager from NextPatient is there. They are very friendly...

NextPatient has a salesperson I have dealt with for a few years now who oversells the product. They...

NextPatient has a text-to-pay feature. We can send out text messages to the patients with balances,...