Filters
Nordic Healthcare Data & Analytics Services Commentary
Filtered view: All
Subject Expert
Daniel Zeitner
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I've been working with Nordic for some time on a variety of different projects. We often get saddled...
We use Nordic consultants, and we’ve extended several of them because we're happy with them. I trust...
Some of the challenges weren’t Nordic’s fault. We were also building new content and running a...
The firm works directly with the stakeholders instead of going through us, and they’re very customer...
I can think of several consultants who didn’t need much hand-holding. After the go-live, if people...
Most of the consultants the firm has supplied for me have been fantastic, even though from time to...
The firm is very responsive and checks in all the time. They're quick to jump on problems. If a...
The firm is fantastic. Things are happening fast with AI, and I'm sure the firm will match that...
The firm delivers on the outcomes expected and stays pretty transparent with burndowns and project tracking....
Sometimes the dollar amount can feel like a lot, but the return on investment is generally worth it....
I had high expectations, and Nordic exceeded them, especially because of the level of talent they...
If I were talking with someone about Nordic, I’d tell them that they need to be prepared to gain...
Nordic definitely helps facilitate outcomes, but without a close partnership with us, they would not...
The Nordic engagement is expensive, but it is worth it. It's not like I'm getting $2 for every...
A lot of Nordic’s people are excellent and above average, but there are a couple that we don't know...
Nordic’s account management folks are very cognizant and inquisitive about making sure that they...
I have worked with Nordic for a long time. They have these excellent people who have often worked...
Our project manager from Nordic didn’t do a great job of project management. They didn’t do a great...
Nordic has a strong preference for doing fixed-fee relationships rather than relationships based on...
Nordic did really good work on our very small project. We got a quote from them for another project...
I cannot say enough good things about the Nordic resources we currently have. If I had 10 more of...
There can be very strong personalities across organizations, especially when working with providers....
I have had a good experience with Nordic. We have had consistent engagement from our point of...
We worked closely with our Nordic point of contact. They placed other consultants successfully. The...
Nordic always has technical expertise. They can walk us through key decisions for how to use...
Nordic is expensive. They are probably the most expensive firm. It is then hard to justify whether...
Commentary Summary
Comment Type Breakout