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Data & Analytics Services 2023
Laying the Foundation for Data Transformation
Author
Trent Davis
Author
Sam Eaquinto
As healthcare organizations actively work to enhance clinical, financial, and operational outcomes, optimizing their data and analytics strategies will be imperative to success. In a landscape abundant with data (much of which lacks actionable insights), this report examines data and analytics services—KLAS’ first report on the market—with a focus on (1) outlining a framework for these services and (2) evaluating firms’ offerings and performance. Data for this report is based on feedback from 55 client organizations interviewed between March 2022 and September 2023.
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Key Findings:
- Prominence Is Broadly Validated with Most Unique Engagements; Chartis, CitiusTech & Impact Advisors Also Widely Used across All Engagement Categories
- Chartis & Impact Advisors Offer Most Consistent Client Experience; CitiusTech Clients Also Highly Satisfied
- Impact Advisors Drives Strong Stakeholder Buy-in; A Few Tegria Clients Want Firm to Better Secure Buy-In and Promote Organizational Alignment
Writer
Natalie Hopkins
Designer
Jessica Bonnett
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.