Commentary Summary
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User Commentary
Product, Value
The overall reporting capabilities and some of the other services that the system provides aren't...
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Operations, Product
The system is easy to use, but there aren’t a lot of capabilities. It is very easy to train someone...
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Loyalty, Product
I would like to switch EHRs. I am still with Practice Fusion EHR. It is a tiny, independent EHR, but...
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Product
I like that the notes are very easy to create and do not require a lot of mouse clicks. That is a...
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Relationship, Product
Usually, Practice Fusion EHR does not have bugs. It has been pretty bug free, but there is a current...
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Relationship, Operations
Practice Fusion’s training is very robust, but it doesn't need to be. I don't need training, and the...
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Culture, Value
Practice Fusion said their platform would be free forever, but that was delusional. We all knew that...
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Operations
There is no initial or ongoing training for Practice Fusion EHR. It doesn’t exist other than in...
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Relationship
Ongoing web support for Practice Fusion EHR is excellent. We have been assigned a person who is our...
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Product
We would love a task pane in Practice Fusion EHR. A task pane in the summary review area would...
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Product
Practice Fusion's product has integrated well with our other solutions and is meeting the needs that...
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Value
The issue I have with Practice Fusion is the cost. The solution is a little bit expensive because of...
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Product, Product
We can scan things directly from our scanner into Practice Fusion EHR. I save the name before I...
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Value, Value
The product is a one-time cost. Many third-party systems attach to the EMR and want our money, but...
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Loyalty, Loyalty, Value, Value
If I weren't using Practice Fusion EHR, I would be paying at least double what I am paying, so I am...
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Relationship, Relationship
The vendor has a big bucket where everybody puts in their requests, and then the vendor decides who...
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Operations, Operations, Product, Product
What I do with the product is what I need to do. I don't put in anything more. I gave up putting in...
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Operations, Operations
Practice Fusion sends out training once in a while that I never look at. The vendor’s training is...
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Loyalty, Loyalty, Product, Product
There are some things I think the product should do that it doesn't. But part of that is that I am a...
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Relationship, Relationship
I don't have any interaction with the vendor. I have not requested any, and they have not reached...
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Product, Product
The vendor doesn’t do a lot of new things because everything is on the cloud. One problem is that...
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Relationship, Relationship
When I use the support team, it usually takes two or three days for them to get back to me on a...
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Relationship, Relationship, Operations, Operations
The vendor doesn’t call me. They send out emails and videos when they make changes. When we log in...
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Relationship, Relationship, Product, Product
I don't know what is going on, but in the last three months, the vendor has had some major outages....
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