Practice Fusion EHR - Small Practices
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Functionality and Upgrades

We love Practice Fusion, and we have had no issues with them. They are wonderful.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

There are rarely outages with Practice Fusion's product. It is very infrequent that something does...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

It would be helpful if there were different layouts for Practice Fusion’s calendar system. With...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Practice Fusion's product is mostly self-explanatory, and it is pretty easy to train on.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Implementation and Training

Practice Fusion’s implementation process was very good. They downloaded all of our patient records...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

Practice Fusion's system used to be free. The free version had some issues, and we were okay with...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Interfacing and Integration

Practice Fusion's system is integrated with our billing system, and some billing information does...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Implementation and Training

Practice Fusion didn’t really offer any training, and ongoing training is nonexistent. We can watch...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Service and Support

The support for Practice Fusion's system is awful. Practice Fusion wants us to send emails, and it...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Lessons Learned

I would recommend Practice Fusion's product as a cost-effective product. If someone could afford to...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

Practice Fusion has been great, and we have had no new problems. What the vendor is charging per...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

Practice Fusion EHR is flexible. We can make whatever chart we want to make and whatever template we...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

When Practice Fusion started, they were a trailblazer with telehealth. They gave us a way to connect...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

I wish that Practice Fusion EHR had integrated practice management software. That is hands down the...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Practice Fusion EHR is the easiest EHR to use for independent primary care. We hire people, and they...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor shared our email addresses. A lot of our people get ads and junk mail now.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

We only have one-way communication between Practice Fusion's system and our other systems. I would...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

In terms of training, Practice Fusion didn't really offer us anything other than articles.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Practice Fusion is a web-based platform. We don't have to wait for anything to load or get IT people...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

It would be helpful if we had a product manager from Practice Fusion because then we could get...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

One thing about Practice Fusion that used to be a problem was that it would show us relevant ads...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Practice Fusion EHR is a versatile platform. It was developed on a basic level, so it started out...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Practice Fusion EHR is a pretty basic system. We were able to set it up ourselves.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

I would steer people to other systems instead of recommending Practice Fusion EHR. There are better...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Sales and Contracting

The only thing I didn’t like about the switch to Practice Fusion's EHR is that I was told that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

ROI / Cost (care and feeding)

We needed to get out of a contract with a previous EHR vendor due to their product not performing as...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

We have had a bit of a headache with Practice Fusion's patient portal. The portal is lovely, but the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Lessons Learned

Since Practice Fusion's solution is an isolated system, we have been able to run it in parallel with...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

We absolutely get our money's worth from the system. It is an incredible deal even now that it isn't...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

A lot of Practice Fusion's customers are pretty angry because the vendor said that the product would...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Service and Support

The vendor's support is phenomenal. We can call their support people, and they will tell us what is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Functionality and Upgrades

We really like the product. It is easy to use. We have other people who came from various other...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Technology

Another vendor in the small practice ambulatory EMR space has a product that is like a fossil. It...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Other Observations & Comments

We had an issue with the system that wasn't Practice Fusion's fault. When I brought up the issue...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

One of Practice Fusion's upper-level executives wanted to know what our users thought of the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

ROI / Cost (care and feeding)

When we started with the product, the concept of a web-based EMR was actually quite novel. Running a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Interfacing and Integration

The integration between Practice Fusion's solution and some of our other vendor's solutions is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles