Imprivata Identity Governance & Administration (now a SailPoint product) Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Culture, Loyalty
Imprivata Identity Governance & Administration has met expectations, but I was hoping to have more...
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Operations, Product
A couple of years ago, we did our last upgrade with Imprivata Identity Governance & Administration,...
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Loyalty, Product
My team used Imprivata Identity Governance & Administration. One thing that I was looking at from...
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Operations
We had different people who were attempting to do an implementation, and Imprivata had enough people...
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Culture
I'm not very happy with what Imprivata was offering from an interdisciplinary group standpoint....
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Loyalty
We are replacing the product because it isn't meeting our needs. That, along with our plan to move...
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Value
Imprivata Identity Governance & Administration was expensive in a way, but when looking at other...
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Loyalty
We are considering options other than SailPoint as our renewal comes up. We have not determined that...
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Product
We have had to put significant effort into building out the system.
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Loyalty
Imprivata Identity Governance & Administration is moving to SailPoint. We are going to have to move...
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Relationship
The support for Imprivata Identity Governance & Administration is amazing. We are always in contact...
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Product, Value
Imprivata Identity Governance & Administration is pretty good. By utilizing it, we have gotten rid...
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Loyalty, Operations, Product
The upgrades for Imprivata Identity Governance & Administration are a little challenging. That might...
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Loyalty
SailPoint needs to articulate how Imprivata Identity Governance & Administration can address certain...
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Value
SailPoint charged for everything, and that was one of the issues we had with them. Any little change...
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Loyalty, Product, Value
With the solution, the scope wasn't large enough. Even though we saw some improvements in efficiency...
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Loyalty, Operations
SailPoint's acquisition of Imprivata is going okay. SailPoint seems to have a good grasp of all the...
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Loyalty
We have had numerous sessions with SailPoint and other potential implementation partners. We have...
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Relationship, Operations
Imprivata was interesting. We had some of the support staff members who were assigned to our...
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Culture, Operations
We were implementing the solution for years until it was sold to SailPoint. We have very basic...
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Loyalty
With the product, users either sign up now for three years of support or move to SailPoint. We are...
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Product
One of our biggest challenges is the integration of the product with some of our other solutions. We...
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Product
I have implemented Imprivata Identity Governance and Administration at every organization I have...
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Value
Imprivata Identity Governance and Administration works, and it has improved over time. It doesn't...
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Relationship
Imprivata is very engaged when we have a question. They are proactive. They have a new CEO who has...
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Loyalty
The outcomes we saw with Imprivata Identity Governance and Administration were immediate because the...
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Operations, Product
Rolling out upgrades can be a little cumbersome with Imprivata. There is never downtime for the...
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Operations
Imprivata Identity Governance and Administration is a fully supported single sign-on and governance...
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Product
Imprivata’s product road map for governance and reporting is light. We have a regular cadence, and...
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Relationship
Imprivata’s support is pretty good. However, there is poor communication when there are changes in...
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Operations
The latest upgrade introduced a lot of new workflows and processes that our organization wasn't...
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Culture
The sales process might have been a little misleading. I was involved with the sales process. Our...
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Product
When it comes to integrations, the product has been very helpful and usable in a lot of ways. We...
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Loyalty, Relationship
We have had conversations with executives about Imprivata Identity Governance and Administration,...
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Operations
We went through a training class, and a lot of the training items in that class weren't really...
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Product
The system failed our expectations. We did an upgrade for it that was supposed to provide us with...
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Loyalty, Product
There are a couple of things missing from the system. For one, there is no syncing or integration of...
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Product
The system is limited to just a couple of applications right now that can do automation in terms of...
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Loyalty
We had something come up in the system where we wanted to make a change to a field and track certain...
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Culture
Imprivata told us that they had a new upgrade. I haven't looked at what is in the upgrade yet. I...
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Relationship
When we call Imprivata, we may have to wait on some things, but the vendor's people will get back to...
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Operations
Imprivata provides pretty good training. When we have to get things done, they will do and show us...
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Relationship
It has been a while since we have had some of Imprivata's higher-ups in on a meeting with us. We...
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Culture, Operations
If I were talking with someone who was considering Imprivata's system, I would tell them to be...
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Relationship
I haven't spoken to anyone from Imprivata in months. We usually have a regular meeting with the...
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Loyalty, Product
If people need to have access to our lab system, we need to be able to provide that through...
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Operations, Product
Once my team has been trained on what we have so far in the system, we can use the system pretty well....
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Relationship, Operations
I am not really happy with Imprivata right now. We did an upgrade that required significant effort...
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Loyalty, Relationship, Operations
When we started with Imprivata Identity Governance and Administration, the system was in the...
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Value
I wouldn't buy Imprivata again because of the limitations. Our organization is pretty complex, and...
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Relationship
Imprivata Identity Governance and Administration met our expectations of what we knew it could and...
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Loyalty
We are getting close to implementing a new product. We are going to phase out Imprivata Identity...
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