Tegria Application Hosting Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship

Whenever we go to Tegria with an issue, they either assist us or do research and come back to help...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Tegria is very attentive. They always strive to give us the best product. They strive to make sure...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We are struggling a bit with Tegria’s after-hours support, and we are not sure whether we are going...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

Things have been excellent with Tegria. They are probably one of the best firms I have worked with....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Operations, Operations

We didn’t have much interaction with the leadership, but the people we were involved with were...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

I have zero problems with the service. Tegria is fantastic on the hosting side. The management team...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Relationship

When the Engage service converted over to Tegria, there were some hiccups in what was happening, and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value, Value

We feel like we are nickel-and-dimed by Tegria. There are things we are dealing with now that we...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

Our time with Tegria has gone well. From the get-go, some modules were developed correctly right out...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

I was extremely impressed with Tegria, and they did a fantastic job. We probably went a little...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

Tegria understands the products; they have been around the block a lot, and they are very good at...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

After the merger of Navin Haffty and Tegria, the consultants that we utilized with Navin Haffty came...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

From the implementation, the firm knew exactly what they were doing. There were no problems...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

The people from Tegria are consultants. The consultants are extremely knowledgeable people; they...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

Throughout the main process of the deployment, Tegria exceeded our expectations. We just didn't have...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we want some kind of enhancement, Tegria can only go as far as our other vendors will let them....

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm works with us, and anytime we have any projects or issues, they are responsive. They...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The biggest issue I have is that sometimes I feel like another clinic is acquiring and going live...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Tegria seems to recruit informaticists from hospitals. Our site manager had some good insights into...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Tegria's staff seems to be knowledgeable, the customer service is good, and the higher-up people are...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we are having an issue that is a pain point for us, we can send a ticket through Tegria's...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Loyalty

As we went through the process of choosing our EMR, we explored different possibilities for hosted...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship

We haven't had any real issues with Tegria. They have been very responsive to us. Tegria was very...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value

We have talked about considering other firms, but we have not had as positive of an experience with...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

If I had to look for an area Tegria could improve, the only thing would be the geographic difference...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

When we were deciding on a firm for application hosting, we intended to go with another vendor, but...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Tegria’s service desk team is amazing and incredibly timely; they always dig in right away. We have...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

When we switched over to Tegria, the only concern we had came up when we first started the...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services, Services

If someone needed a host, I would recommend Tegria. They do a good job. With that being said, I...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Services, Services

Tegria is typically not a problem. Their hosting is robust, and they can resolve most issues. They...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Services, Services

Tegria’s hosting is good. We typically have good speed. Everything works the way we want.

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

Tegria assigns us a point person. That person from Tegria feels like an actual member of our team;...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Operations

We regularly do Windows server patching, and Tegria handles taking our hosted application offline,...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

Tegria consistently exceeds our expectations. All hosting parties have SLAs, and there was a time...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship

We have had knowledge transfer issues with our hosted application and our internal resources, so...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship

We have not needed to go to any of Tegria’s executives to intercede on any issues yet. They...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship, Services, Services, Services

We still have some challenges with addressing our vendor’s requirements versus Tegria’s...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship, Services, Services, Services

Tegria is doing everything we need them to. Our environment is stable, highly reliable, and...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value, Value, Value

We have yet to see any additional costs from Tegria that we haven’t budgeted or planned for. And...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship

My standard expectations are pretty low for most firms. We talk to a firm, and they claim they are a...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Operations, Operations

We purchased Tegria because they were very easy to work with. They explained things very well and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value, Value, Value

Tegria is reasonable in terms of cost. Everything is in the contract. When we ask the firm for some...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF