Tegria Application Hosting Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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User Commentary

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Manager

Relationship, Services

Tegria is one of the few firms I actually enjoy using. They are very responsive, and they let us...

Oct 2024
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Director

Relationship

We have been working with Tegria for quite some time. They are hosting our EHR. We haven't done as...

Sep 2024
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Director

Loyalty

We are moving away from Tegria because we are going with a new EHR software. The version we can...

Sep 2024
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Director

Relationship, Services

Tegria’s technical staff is good. I am fairly well-versed, and there were some calls where those...

Sep 2024
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Director

Relationship

It is difficult working with folks other than myself who don't have the technical background at...

Sep 2024
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Director

Services, Value

I don't want to make Tegria pay for my philosophy in life, but I never feel like we have gotten our...

Sep 2024
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Director

Relationship

The most important thing for us with Tegria has been the consistency. We still work with, very...

Sep 2024
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CEO/President

Services

If there are any updates or we need something like a new documentation platform, Tegria does it for...

Sep 2024
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CEO/President

Relationship

I don't think Tegria has demonstrated that they have our long-term interests at heart. They tell us...

Sep 2024
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CEO/President

Value

I would tell someone looking at Tegria that the firm is pricey; they nickel-and-dime us, and they...

Sep 2024
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CIO

Services

We have virtually no downtime. We have no more monthly EHR downtime that interrupts patient care....

Aug 2024
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CIO

Relationship

Tegria is always willing to engage and solve problems. They are not a sales-first firm; they care...

Aug 2024
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CIO

Relationship

At this point, we are satisfied with our experience with Tegria. They are responsive to our needs.

Aug 2024
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Analyst/Coordinator

Relationship

The firm is involved just enough. They are not overly involved, and they are there when we need...

Jul 2024
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CIO

Relationship

Tegria's technical team is extremely knowledgeable and very helpful. Anytime we have contacted them...

Apr 2024
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Director

Loyalty, Relationship, Operations

Tegria was our implementation partner for a specific solution, so it was convenient to have them...

Apr 2024
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Director

Value

The firm used to not charge for everything when they were Engage, but now that they are Tegria, they...

Apr 2024
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Director

Relationship

Where Tegria shines is their people. They are personable and helpful. We have been talking to the...

Apr 2024
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Director

Relationship, Operations

Tegria does everything we ask. They listen to us. We put in a request, and they respond and make an...

Apr 2024
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Director

Relationship

I have had a few issues with Tegria, especially when Tegria bought Engage. There was a rough...

Apr 2024
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Manager

Relationship

Whenever we go to Tegria with an issue, they either assist us or do research and come back to help...

Dec 2023
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Manager

Relationship

Tegria is very attentive. They always strive to give us the best product. They strive to make sure...

Dec 2023
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Manager

Relationship

We are struggling a bit with Tegria’s after-hours support, and we are not sure whether we are going...

Dec 2023
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Director

Relationship

Things have been excellent with Tegria. They are probably one of the best firms I have worked with....

Nov 2023
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Director

Relationship, Operations

We didn’t have much interaction with the leadership, but the people we were involved with were...

Nov 2023
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Director

Relationship

I have zero problems with the service. Tegria is fantastic on the hosting side. The management team...

Nov 2023
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CEO/President

Relationship

When the Engage service converted over to Tegria, there were some hiccups in what was happening, and...

Nov 2023
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CEO/President

Value

We feel like we are nickel-and-dimed by Tegria. There are things we are dealing with now that we...

Nov 2023
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CFO

Operations

Our time with Tegria has gone well. From the get-go, some modules were developed correctly right out...

Nov 2023
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CFO

Operations

I was extremely impressed with Tegria, and they did a fantastic job. We probably went a little...

Nov 2023
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CFO

Relationship, Operations

Tegria understands the products; they have been around the block a lot, and they are very good at...

Nov 2023
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CFO

Relationship

After the merger of Navin Haffty and Tegria, the consultants that we utilized with Navin Haffty came...

Nov 2023
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CFO

Operations

From the implementation, the firm knew exactly what they were doing. There were no problems...

Nov 2023
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CFO

Relationship, Operations

The people from Tegria are consultants. The consultants are extremely knowledgeable people; they...

Nov 2023
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