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Acute Care EHR
Size: Small - 1-150 Beds

Software products that provide core inpatient functionality, including a clinical data repository, order entry, results reporting, and/or clinician charting and documentation.

Subject Expert
Tyson Blauer
Insights Director
KLAS Insights Director - Tyson Blauer
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Decision Insights

Latest Related Report

EHR Interoperability Overview 2025: A Look at How Vendors Are Supporting Patient Record, Third-Party & Payer-Provider Interoperability) Report Cover Image
Performance
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EHR Interoperability Overview 2025: A Look at How Vendors Are Supporting Patient Record, Third-Party & Payer-Provider Interoperability
01 December 25
EHR interoperability has the potential to improve patient care decisions, enable innovation, and reduce administrative churn; however, despite advancements in data-sharing technology, interoperability is still far from where it needs to be. The truth is that interoperability is a team effort that cannot be solved by an individual vendor or solution. All stakeholders—healthcare organizations, payer organizations, and vendors—need to work together to fully realize desired interoperability outcomes. Based on KLAS data and vendor-reported information, this report provides an overview of three key EHR interoperability use cases as well as persisting challenges that hinder data sharing.

Report Abstract

Key Findings:

  1. Patient Records Are More Available Than Ever; Clinician Satisfaction with External Integration Remains Poor
  2. Increased API Availability Seems Appealing but Often Doesn’t Increase Customer Satisfaction with Third-Party Interoperability
  3. Trust Is a Bigger Hurdle than Technology for Meaningful Data Sharing Between Payer & Healthcare Organizations
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Performance Data

Overall Score by Product

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Products Appearing in Decisions

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Overall Score by Question Topic

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Provider Facility Size by Product

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Provider Facility Type by Product

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Current Time Inside Cache Tag Helper: 12/4/2025 2:24:06 PM and Model.SegmentId = 10
Related ReportsView All Reports
Perception
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Oracle Health 2025
21 August 25    |   Alex McIntosh and Coray Tate
It has been three years since Oracle finalized their acquisition of Cerner—here is what has happened since then: Oracle Health has made big promises but has not enhanced the customer experience. Customers report that communication has been lacking and that the vendor partnership has declined. Several large, well-known customers have left Oracle Health. Clinical AI Agent has caught customers’ attention as the first among recently promised enhancement to be delivered. Customers still have lingering questions about Oracle Health’s road map. This report dives further into the above and other findings to shine a light on the current Oracle Health customer experience.
Market Share
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US Acute Care EHR Market Share 2025
30 April 25    |   Bradley Hunter and Paul Warburton
Though still high overall, acute care EHR purchase energy slightly cooled in 2024. Across all hospital types and including migrations, 272 hospitals were impacted by an EHR purchase decision, as opposed to 319 in 2023. Health systems continued to drive most of the decisions in 2024. Across all vendors, the level of partnership has emerged as a key differentiator. A vendor’s reputation for listening to customers, taking feedback, and implementing requested changes greatly impacts customer satisfaction—often translating to gains in overall market share. This report examines this trend and others that impacted the US acute care EHR market share, based on purchase decisions made from January 2024–December 2024.
Performance
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Small-Hospital EHR (1–200 Beds) 2024
31 October 24    |   Paul Warburton and Tyson Blauer
Small acute care organizations face unique challenges—such as financial constraints and limited internal resources—that impact or even delay their EHR purchase decisions. As a result, according to KLAS’ 2024 acute care EHR market share report (which tracks all hospital EHR wins and losses), 42% of the small independent hospitals (1–200 beds) still use legacy systems. Still, progress is being made: between 2021 and 2023, KLAS validated go-forward EHR decisions made by 184 such hospitals (almost 14% of the market). This report examines how a sample of those organizations are faring with their new EHR, including what their decisions suggest about future buying energy in this space, how much value they have realized, and how their training experience has been. Note on Report Sample & Methodology: Data for this report comes from three main sources: (1) KLAS Decision Insights data, (2) KLAS market share data, and (3) KLAS performance data. KLAS Decision Insights data includes all EHR purchases from small standalone hospitals (1–200 beds) between August 2022 and August 2024. The rest of the data comes from a subset of small hospitals that have made an EHR purchase decision in the last three years and have been live for at least three months. Of the vendors with recent wins, only Epic, MEDITECH Expanse, Oracle Health, and TruBridge EHR have sufficient performance data to be included.
Performance
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UK & Ireland EPR 2024
09 July 24    |   Eder Lagemann and Spencer Corbett
Over the last five years, there has been consistent energy around EPR investment and digital transformation in the UK and Ireland—on average, at least six healthcare organisations have made an EPR purchase decision each year. Going forward, activity will likely increase amid integrated care system (ICS) alignment, as over 50 trusts will look to upgrade or deploy their first EPR over the next few years. While going through the complex decision-making process, organisations frequently look for a partner that can provide not only core documentation and ordering functionalities but also additional clinical, administrative and ancillary modules to support their digital transformation. This report includes (1) an overview of the market share and customer satisfaction with EPR suppliers in the UK and Ireland and (2) a look at suppliers’ broader portfolios, diving into the performance and adoption of modules outside of core functionality.
Performance
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MEDITECH Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.
Performance
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Evident Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Evident (CPSI) “complete look” provides a high-level analysis of the key products that make up Evident’s core enterprise suite and its supporting technology. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , MEDITECH , and Oracle Health [Cerner] .)
Performance
KLAS article icon
Oracle Health (Cerner) Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)
Performance
KLAS article icon
Epic Complete Look 2023
18 July 23    |   Paul Warburton and Tyson Blauer
When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)



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Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

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