Ambient Speech
Voice-enabled systems clinicians use to passively capture patient/provider conversations and contextualize this information in a structured format through fully automated generative AI technologies. While this technology is most frequently referred to as “ambient speech” technology, other common descriptors include “ambient AI,” “AI scribing,” and “AI clinical scribe.”
Subject Expert
Mac Boyter
Research Director
Best in KLAS Category
Report Abstract
Key Findings:
- Abridge’s Physician Focus Resonates with Respondents; As a Microsoft Solution, DAX Copilot Garners High Customer Optimism
- Suki Customers Appreciate Deep Integration from athenahealth & MEDITECH Partnerships; Nabla Customers Value Affordability & Patient Data Privacy, Some Await EHR Integration
- Ambience Healthcare* Praised for Applying Customer Feedback to Road Map & Sticking to Timelines; DeepScribe* Valued for High Level of Engagement
- Inefficient/Overburdened Clinicians Are Most Common Initial Users; Peer-to-Peer Promotion Is Most Effective Way to Increase Adoption
- Improved Clinician Experience & Efficiency Are the Core of High Customer Satisfaction
*Limited data
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
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