EMR-Centric Virtual Care Platforms
EMR-centric telehealth tools; may be driven through a patient portal. Typically allow for scheduling, documentation, and billing, either natively or through integration with an EMR. Video capabilities may be facilitated via third-party technology.

Recent Insights
Key Findings:
- What Is the Telehealth Ecosystem?
- Virtual Care Platforms (Non-EMR): Broadly Deployed Amwell & Teladoc Report Feature-Rich Solutions; swyMed Grows beyond Early Emergent Transport Focus
- Remote Patient Monitoring: In Still-Emerging Market, Remote Patient Monitoring Vendors—Led by Health Recovery Solutions—Report Surprisingly Broad Capabilities
- Video Conferencing Platforms: Doxy.me Workflows Stand Out among Video Conferencing Platforms
- EMR-Centric Virtual Care Platforms: Epic’s Workflows & Varied Use Cases Lead to Deep Customer Adoption; NextGen Healthcare Supports Multi-Specialties, Refocuses on Own Customer Base
- Other Types of Telehealth Vendors
- Vendors Not Yet Measured in Telehealth
- Telehealth Overview
- Telehealth Capabilities Index
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.