EMR-Centric Virtual Care Platforms
EMR-centric telehealth tools that may be driven through a patient portal. These solutions typically allow for scheduling, documentation, and billing, either natively or through integration with an EMR. Video capabilities may be facilitated via third-party technology.

Recent Insights
Key Findings:
- Epic and NextGen See Broadest Adoption across Specialties; Post-Pandemic, Virtual Behavioral Health Will Continue Strong
- Epic, Elation Health & Kareo Deliver Strong Experience for Patients, Leading to Improved Outcomes
- Functionality Problems Driving Organizations to Third-Party Solutions
- With Improvement, EMR Vendors Could Make a Comeback
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.