

Clarus Care 2025
Call Management and Transcription Technology for Healthcare Providers
Healthcare providers receive many inbound calls from patients every day, both during and after operating hours. Managing these calls is often a heavy lift for providers, as they need to carefully transcribe the messages, determine their urgency, and contact the correct physicians associated with specific patients. Clarus Care aims to improve efficiency and reduce manual input through their call management solution. This report examines the experiences and satisfaction of interviewed customers using Clarus Care’s call management solution.
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Key Findings:
- Clarus Care Customer Experience: An Initial Look
- Points to Ponder
- Clarus Care: Company Profile at a Glance

Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.