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Clinical Mobility 2018

Clinical Mobility 2018
Leveraging a Smartphone Strategy

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Smartphones are becoming increasingly common, and healthcare organizations often lack a strategy on how to best leverage these powerful devices. This report, KLAS’ first on smartphones, sets out to clarify common strategies in healthcare (see chart at right). Which vendors are most prevalent as shared- or personal-use devices? What are vendors’ key strengths and weaknesses in healthcare? How have organizations successfully incorporated BYOD into their strategy?

Key Findings

  1. Shared-Use Phones: Apple’s Inadequacies Giving Rise to Zebra, Other Brands
  2. Shared-Use Vendor Strengths and Weaknesses
  3. Personal-Use Phones: Apple a Must; Samsung Sometimes
  4. Traits of a Successful BYOD Program
  5. Benefits of Smartphone Use in Healthcare
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.