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2024 BEST IN KLAS
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Interactive Patient Systems 2023
Who Is Leading the Way toward the Digital Patient Room of the Future?
Author
Adam Cherrington
Author
Dan Czech
Author
Spencer Snyder
The digital transformation of healthcare has innovated the way patients receive care; this is especially evident in the emergence of digital patient rooms, which use technology to improve personalization, accuracy, and overall experience for patients and providers within the hospital. When properly developed, these digital patient rooms can also ease the staffing challenges many healthcare organizations face today. While vendors in the interactive patient systems space have traditionally focused on and still provide education and entertainment technology in the patient room, this report focuses on advanced digital patient room capabilities offered by these vendors by examining (1) which solutions have the broadest adoption across these advanced capabilities, (2) which solutions are viewed as most complete, and (3) what outcomes deep adopters are achieving.
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Key Findings:
- Best in KLAS Winner pCare Leads with Broadest Adoption; Get Well Deeply Adopted and Seen as Complete, though Less Broadly Validated
- Strong Performer Vibe Health by eVideon Validated Broadly, Avidex Serves Narrower Customer Needs Well; Both Seen as Complete Solutions
- Epic, SONIFI Health & Oneview Healthcare (Limited Data) Rarely Seen as Fully Complete Solutions Despite Broader Validations
- Overviews of Vendor Performance & Product Completeness
Writer
Natalie Hopkins
Designer
Madison Moniz
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.