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Middle East EMR 2019

Middle East EMR 2019
An In-Depth Look at Regional Performance and Market Share

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In the Middle East, EMR purchasing energy is growing. The number of private healthcare groups in the region is expanding, and several public healthcare organizations are evaluating their go-forward EMR plans. And while overall digital maturity of hospitals is lower in the Middle East than in some other parts of the world, those organizations who have decided to implement an EMR have very high expectations for deep adoption and need vendor partners who can help them meet their goals. This report—KLAS’ first focused exclusively on the Middle East—explores which vendors have market energy and how well they meet customers’ needs.

Key Findings

  1. Cerner Improving, Leveraging Strong Regional Presence; Epic High Performing for Early Customers
  2. InterSystems’ Growth Leads to Resource Constraints, Drop in Performance; Health Insights Functionality Not Meeting Larger Customers’ Needs
  3. InterSystems Leading Field of Multiregional Vendors in Recent Hospital Wins
  4. Scoping and Vendor Bottom Lines
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.