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Points of Light 2025 Case Study 18
Optimizing Value-Based Care by Delivering Insights at the Point of Care
Author
Boyd Stewart
Author
Aurene Wilford
Healthcare Organization 18’s process for pulling the data needed to close quality care gaps was inefficient. Their clinicians had to spend a significant amount of time searching for the data, leading to increased burnout. To help combat this, Humana and Veradigm integrated alerts into the healthcare organization’s EHR to improve clinical decision support. This has resulted in reduced clinician burnout and improved patient care.
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Key Findings:
- Executive Summary
- The Collaborators
- Points of Friction—Challenges to Be Solved
- Action Plan—How the Collaborators Worked Together to Reduce Friction
- Points of Light—Outcomes Achieved Through Collaboration
- Lessons Learned—What Best Practices Can Other Organizations Replicate?
- What's Next?—Vision for the Future
Writer
Natalie Hopkins
Designer
Jess Wallace-Simpson
Project Manager
Joel Sanchez
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.