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Post-Acute Care 2020
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Post-Acute Care 2020
Portfolios Grow with an Eye on Enterprise

November 10, 2020 | Read Time: 8  minutes

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Every health system knows that their long-term success hinges on what happens in the post–acute care and behavioral health settings. As a result, this report examines customer satisfaction with the technology vendors available in these areas and explores which offer the broad, comprehensive portfolios many healthcare organizations seek. Future reports will validate which vendors are being used in an enterprise fashion and how solutions are being used to enable referral management and care transitions.

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Current Time Inside Cache Tag Helper: 12/2/2020 5:58:37 PM and Model.reportId = 1568

Key Findings:

  1. Enterprise Path Available from Epic and MEDITECH
  2. Netsmart Delivers Complete Portfolio but Fails to Meet Customer Expectations
  3. Matrix Care a Strong Home Health Option for Cerner Customers
  4. Epic's Hospice Solution Appreciated but Functionality Gaps Remain
  5. PointClickCare Is the Standout Solution for Long-Term Care
  6. No Vendor Consistently Meets Behavioral Health Needs
  7. Large Health Systems Targeting Home Health and Behavioral Health for Internal Expansion
  8. Record Sharing with Acute Care Setting Still Not Consistent
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.