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SDOH Points of Light 2024 Case Study 1
Identifying SDOH Needs & Connecting Patients with Resources
Author
Benjamin Cassity
Author
Kyle Chilton
It can be difficult for healthcare organizations to track nonclinical factors that impact patients’ health, and even after factors are identified, significant effort is required to connect a patient with relevant programs and resources. In this case study, the collaborators worked with their vendor partner, Unite Us, to identify available resources in the community, provide referrals, and track which patients take advantage of the provided resources.
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Key Findings:
- Executive Summary
- The Collaborators
- Points of Friction—Challenges to Be Solved
- Action Plan—How the Collaborators Worked Together to Reduce Friction
- Points of Light—Outcomes Achieved through Collaboration
- Lessons Learned—What Best Practices Can Other Organizations Apply?
- What's Next?—Vision for the Future
- Project Scalability & Replicability
Writer
Sarah Brown
Designer
Jess Wallace-Simpson
Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2025 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.