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Counting down to 2025 KLAS Emerging Solutions Top 20
October 21, 6:00 p.m. MT
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12d 6h 7m 39s
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Sunrise
Filtered view: (Large - Over 400 Beds)
Subject Expert
Tyson Blauer
Insights Director
Subject Expert
Tyson Blauer
Insights Director
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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HIT Companies
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Score Breakdown (1 Year) Filtered view: (Large - Over 400 Beds)
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Loyalty
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Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Limited Data
Quality of implementation (1-9)
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Limited Data
Quality of training (1-9)
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Limited Data
Ease of use (1-9)
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Product
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
14%
86%
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Aside from the KLAS-coordinated encouragement outlined above, all online evaluations received as a result of vendor encouragement will be quarantined until KLAS validation and bias checks are satisfied. Evaluations deemed to be cherry-picked or biased are discarded.
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Latest Comments See all (115) comments Filtered view: (Large - Over 400 Beds) ##.#% ##.#% ##.#% Download as Excel
Director
Product, Value
I don't believe Sunrise is a platform that is worth continuing with in...
Director
Operations, Product
Sunrise is not user-friendly. It has a very long, steep learning curve...
Director
Product
If we compare Sunrise with another EMR that we use at some of our...
Director
Loyalty
If somebody were looking to buy Sunrise, my advice would be to not...
Director
Product
It seems like building order sets and everything in Sunrise takes an...
Director
Product
Sunrise is the absolute worst medical record that I have ever used. It...
Director
Culture, Value
When we beat Altera Digital Health about the head and shoulders, they...
Director
Product, Value
There would have to be very specific circumstances for me to recommend...
Director
Loyalty, Product
Sunrise fits our needs. On the provider side, Sunrise is web based....
VP/Other Executive
Culture
The vendor has a bad habit of selling software that is not ready for...