Ambulatory and Enterprise EMR Interoperability 2023
16 March 23
| Coray Tate and Paul Warburton
Interoperability is a continued area of critical focus for the healthcare industry. There is no question that progress is being made, but there is still significant room for improvement. For this report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.
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Nurse
Loyalty, Operations
We are moving away from eClinicalWorks. We are not their biggest fans....
Nurse
Operations
eClinicalWorks doesn't do any training for new upgrades or changes.
Nurse
Product, Value
Our providers like eClinicalWorks EHR. The system is easy to get...
Nurse
Value
eClinicalWorks is bad about charging a ridiculous amount for some...
Director
Product, Value
eClinicalWorks' positive aspect is that they are at a good price point...
Director
Relationship, Product
eClinicalWorks needs interoperability with external data. I would like...
Analyst/Coordinator
Operations, Product
The user interface for eClinicalWorks EHR is clunky when people first...
Physician
Product
The app for eClinicalWorks EHR works pretty well, so I have used it. I...
Physician
Product
I have worked with multiple other EHRs in different settings. Other...
Physician
Loyalty
I'm not sure what has been promised by eClinicalWorks. We have IT...