Ambulatory and Enterprise EMR Interoperability 2023
16 March 23
| Coray Tate and Paul Warburton
Interoperability is a continued area of critical focus for the healthcare industry. There is no question that progress is being made, but there is still significant room for improvement. For this report, KLAS talked to vendor-identified deep adopters to take a holistic look at the current state of interoperability in ambulatory and enterprise EMRs and measure how close we are to an ideal state. The results reveal each vendor’s strengths and weaknesses within various areas of interoperability.
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Culture, Relationship
There is a running joke that we went to the eClinicalWorks conference...
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Operations
Upgrades are not being pushed. We have to manually do them, and that...
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Product
One of eClinicalWorks’ great challenges is their refusal to work with...
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Loyalty, Value
eClinicalWorks has fair pricing. They are very cheap. I think the...
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Loyalty, Relationship, Product
One of the big-picture reasons we wouldn’t buy eClinicalWorks EHR...
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Value
Anything now is an extra cost, and that is really kind of strange....
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Operations, Product
eClinicalWorks responds and tries to keep up with the changes or the...
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Product
Our clinical users are extremely happy with eClinicalWorks EHR and...
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Loyalty
Our users came back from a conference really excited about some of the...
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Relationship, Value
We host the system ourselves, and eClinicalWorks’ support can be...