Midsize/Large Ambulatory EMR 2022
05 July 22
| Aaron Gleave and Alex McIntosh
Technology needs are constantly evolving in healthcare, yet vendor development efforts may not always align with provider organizations’ top priorities. To better understand what these priorities are in midsize and large ambulatory practices (11+ physicians), KLAS interviewed over 500 respondents from such organizations regarding the areas most in need of improvement from their EMR vendor.
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Director
Product
I would only use PowerChart Ambulatory if I had the hospital system on...
Director
Operations
We struggled to identify the scope fully when we did a big uplift...
Director
Loyalty, Product
We have been pressing Oracle Health to improve the patient portal. It...
Director
Relationship
We have somebody from Oracle Health who comes on-site on a regular...
Director
Loyalty
I'm very excited about what Oracle Health has forecasted and their...
Director
Product
Normally, I would rate Oracle Health’s upgrades higher, but we had an...
Director
Relationship
Keeping promises is particularly challenging on Oracle Health’s side....
Director
Culture, Value
Believe it or not, Oracle Health has gotten better at not charging for...
Analyst/Coordinator
Relationship
Cerner got bought by Oracle Health, and that was probably five years...
Analyst/Coordinator
Culture, Loyalty, Product
Cerner's system kind of came to be as a bolt-on application. I know...