Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
The organization that I was at before also used PowerChart Ambulatory, so it is a system that I have...
Login or Create an Account to see details.
Loyalty
I don't foresee us moving to a different solution because I realize going from one EMR to another is...
Login or Create an Account to see details.
Operations
The implementation of PowerChart Ambulatory went smoothly. The initial training was good, but a...
Login or Create an Account to see details.
Product
The interoperability is okay. For what I need to do in PowerChart Ambulatory, we can do things...
Login or Create an Account to see details.
Product
Something very big within the organization from a research standpoint is quality metrics. I have...
Login or Create an Account to see details.
Loyalty, Product
If I could choose any EHR solution today, just to get everybody off my back, I would go with an Epic...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has really upped their game. They have opened so many APIs recently. I have been happy...
Login or Create an Account to see details.
Product, Value
We get charged by Oracle Health for all updates and things. Also, Oracle Health supports...
Login or Create an Account to see details.
Relationship
Since the change to Oracle Health, there have been pluses and minuses. We feel like there is more...
Login or Create an Account to see details.
Relationship
PowerChart Ambulatory has new technology. Oracle Health is updating things. And Oracle Health's...
Login or Create an Account to see details.
Relationship
We have an executive client associate manager with Oracle Health who has been with us for a long...
Login or Create an Account to see details.
Product
We have some annoyances with PowerChart Ambulatory. Oracle Health's drug database is not good at...
Login or Create an Account to see details.
Loyalty, Relationship, Value
Oracle Health brings a lot of value. They have been a solid vendor. Regardless of whether we love or...
Login or Create an Account to see details.
Loyalty, Product
I believe Oracle Health is going to a SaaS model. They just want to push the system out there on the...
Login or Create an Account to see details.
Relationship, Operations
Because of the relationship with Oracle Health, at least in my world, most of the projects are...
Login or Create an Account to see details.
Relationship
Since the Oracle Health purchase of PowerChart Ambulatory and maybe even going back through the days...
Login or Create an Account to see details.
Operations, Product
My overall satisfaction with PowerChart Ambulatory is because of the place I am with it as opposed...
Login or Create an Account to see details.
Product
Honestly, the outlook with Oracle Health is very good. The metadata is the heart of what Cerner is....
Login or Create an Account to see details.
Relationship
We had an issue with our current upgrade, and we had a service request opened with Oracle Health,...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has a pretty robust cloud solution that we are actually using now; it is called...
Login or Create an Account to see details.
Culture, Loyalty, Product
Oracle Health has taken over Cerner and is now doing things more the Oracle Health way. In terms of...
Login or Create an Account to see details.
Value
As soon as we told Oracle Health that we were leaving, they stopped helping with anything unless we...
Login or Create an Account to see details.
Product
A lot of the newer tools in PowerChart Ambulatory, like dynamic documentation, are useful, but they...
Login or Create an Account to see details.
Loyalty, Product, Value
The strengths of PowerChart Ambulatory are the things that have come out recently. For example,...
Login or Create an Account to see details.
Operations, Value
Implementations are extremely time-consuming. My experience with using Oracle Health as the resource...
Login or Create an Account to see details.
Relationship
A timelier response would be a starting point for improving the support from Oracle Health. We can...
Login or Create an Account to see details.
Relationship, Product
Oracle Health could improve their tools online for people to troubleshoot their own issues. Right...
Login or Create an Account to see details.
Relationship
Recently, we have seen a significant improvement in the knowledge of those who respond to our...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health probably didn't realize they were going to have to rebuild a lot of the code...
Login or Create an Account to see details.
Loyalty, Product
Performance seems to be lacking a bit in terms of speed in the ambulatory space. On the doctor’s...
Login or Create an Account to see details.
Relationship
We struggle with support; there is less of a focus on it. This is not super surprising with Cerner...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Things are better and worse in some areas than others. I believe Oracle Health is trying to play...
Login or Create an Account to see details.
Relationship
Since Oracle acquired Cerner, they have made many changes to the support model. We all hoped the...
Login or Create an Account to see details.
Relationship
I have very direct relationships with the leaders over at Oracle Health. I have a good relationship...
Login or Create an Account to see details.
Product
We used Oracle Health’s RHO for one of our upgrades, and it sucked.
Login or Create an Account to see details.
Product, Value
With PowerChart Ambulatory, the referral management is nice, but it is just not complete. Referrals...
Login or Create an Account to see details.
Culture, Value
With Cerner, there is a charge for everything. Every time I turn around, there is a new charge for...
Login or Create an Account to see details.
Culture, Operations, Product
PowerChart Ambulatory is pretty easy to use. We have used it before, so we are pretty good with it....
Login or Create an Account to see details.
Loyalty, Product
If I were in the market for a new ambulatory EMR today, I would still have Oracle Health at the top...
Login or Create an Account to see details.
Loyalty, Operations
In terms of training, Oracle Health is probably still in that middle range because we are still...
Login or Create an Account to see details.
Operations, Product
Part of the product's lower ease of use is self-imposed. We have not taught our clinicians some of...
Login or Create an Account to see details.
Relationship
Oracle Health's support is getting better. Instead of having a dedicated support team with servers...
Login or Create an Account to see details.
Culture, Value
Oracle Health is increasingly keeping their promises on the ambulatory side. That is an Oracle...
Login or Create an Account to see details.
Relationship
Oracle Health has some room for improvement when it comes to troubleshooting and resolving issues...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There are changes coming to the system's interface and to Cerner, but those changes have been...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health's delivery of code has improved. We just did an upgrade, and that upgrade was...
Login or Create an Account to see details.
Operations, Product
PowerChart Ambulatory is hard for our ambulatory physicians to learn to use. We have spent many...
Login or Create an Account to see details.
Product
We get generic complaints about PowerChart Ambulatory being too complicated.
Login or Create an Account to see details.
Relationship
There are a handful of folks at Oracle Health who, if we talk to them, are very helpful. But as a...
Login or Create an Account to see details.
Culture
There is a lot of stuff in the pipeline from Oracle Health, but we have seen very little so far. I'm...
Login or Create an Account to see details.
Relationship
Oracle Health does a lot of email notification overload. When new things, which they call flashes,...
Login or Create an Account to see details.
Relationship, Product
Because we are in a shared domain, Oracle can make some changes that facilities request, but other...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health has learning journeys, which are Adobe Captivate–type things. Oracle Health doesn't...
Login or Create an Account to see details.
Culture, Relationship
When it comes to keeping promises, Oracle Health will say that they are going to make a certain...
Login or Create an Account to see details.
Relationship, Value
Oracle Health charges for little things more than one of our other vendors does. I have had worse...
Login or Create an Account to see details.
Operations
The vendor's updates haven't been bad, but we purposely didn't have Oracle Health do our initial training....
Login or Create an Account to see details.
Product
I would share with a peer that Oracle Health has a lot of work to do. Users could make their patient...
Login or Create an Account to see details.
Relationship, Product
Oracle Health is trying to deliver new technology, but sometimes they miss the mark. However, the...
Login or Create an Account to see details.
Product
I would like to see more integration between PowerChart Ambulatory and Oracle Health Practice...
Login or Create an Account to see details.
Operations, Product
Most of our issues have to do with the build. The system is supposed to do something according to...
Login or Create an Account to see details.
Loyalty
Most residents don't know Cerner, and that can be a barrier to a resident selecting our program....
Login or Create an Account to see details.
Value
We don't have the full Cerner package. Our facility is going live with RevElate, but Cerner is...
Login or Create an Account to see details.
Relationship
Cerner needs to be available, and there needs to be longevity. The vendor waits for us to contact...
Login or Create an Account to see details.
Relationship, Operations
We have had varying degrees of support. We have utilized a lot of the vendor's at-the-elbow support...
Login or Create an Account to see details.
Product
The upgrades have been pretty good in terms of being issue free. We have still seen some growing...
Login or Create an Account to see details.
Relationship
The turnaround time on issues has gotten worse over the last year or two. Oracle Health has had a...
Login or Create an Account to see details.
Loyalty
Oracle Health is one of the main three players in the market, so they have to be considered by...
Login or Create an Account to see details.
Loyalty, Product
Cerner historically built an inpatient-based system. I hate to say that they bolted on their...
Login or Create an Account to see details.
Value
PowerChart Ambulatory is functional for us. We have many clinics live on the platform, and we are...
Login or Create an Account to see details.
Loyalty
There has been a pretty large downward trend with Oracle Health over the last couple of years. I...
Login or Create an Account to see details.
Loyalty, Relationship
If current trends stay the same, my satisfaction with the system will go down and not up. That is...
Login or Create an Account to see details.
Relationship, Product
Oracle Health's lack of QA in updates to the platform and the things the vendor refers to as...
Login or Create an Account to see details.
Culture
We are evaluating the number of sales orders that we currently have, and we are working toward...
Login or Create an Account to see details.
Operations
The vendor doesn't really offer training. They have wikis and things like that, and if we pay for...
Login or Create an Account to see details.
Product
Oracle Health’s upgrades this year have been a lot better compared to previous years.
Login or Create an Account to see details.
Relationship
The quality of our Oracle Health support for day-to-day things is very person dependent. If I submit...
Login or Create an Account to see details.
Operations
Recently, Oracle Health had a very significant migration where they moved the database to the...
Login or Create an Account to see details.
Loyalty, Product
The product’s registration, scheduling, and patient portal functionality are sadly and sorely...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is trying to leverage large language models and really facilitate the...
Login or Create an Account to see details.
Relationship
We have an engagement leader for our organization from Oracle Health, and they are phenomenal. I...
Login or Create an Account to see details.
​
Featured Report
Preferences