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By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

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Salesforce

Headquarters:

San Francisco California, United States

Sector Funding:

Go to Website

Salesforce's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Salesforce Care for Health: Care Response Solution
Free access to technology for emergency response teams, care management teams, health systems, health insurers, and other healthcare and life sciences organizations

Salesforce is providing a COVID-19 Care Response Solution that provides free access to technology for emergency response teams, care management teams, health systems, health insurers, and other healthcare and life sciences organizations impacted by the coronavirus pandemic.

The solution empowers organizations around the world to stay connected with and engage their patients, members, employees, and partners with real-time information to increase safety and wellness. The solution can be deployed quickly and at no charge for six months to immediately aid those in need. The solution includes:

  • Preconfigured Health Cloud Org: To help manage increased volume of health-related requests via phone and chat with an emergency response contact center solution. Powered by Salesforce Health Cloud.
  • Encryption, Audit Trails, and Monitoring: To help ensure the privacy and security of data to meet internal and external compliance requirements like HIPAA in the US. Powered by Salesforce Shield.
  • Self-Service Resource Center: Distribute trusted information from a personalized, self-service resource center to help inform HCPs, patients, members, and communities and help offset the higher call volumes. Powered by Salesforce Community Cloud and the Salesforce Customer 360 Platform.
  • Learning Platform: Quickly distribute the latest safety and testing protocols to enable staff and ensure certification through an on-demand learning platform. Powered by Salesforce myTrailhead.

Best in KLAS Awards


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Software Overall Score Data collected between Feb 2020 - Feb 2021

83.8

 Product
Segment
 

Exceptions

R
Regional Classification
C
Component Products
S
Superseded Products
NP
Not Primary Products
DR
Data Review
MS
Limited Market Share
FR
Data frozen, live data no longer collected.

The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).

# of Unique Organization Evaluations:

0 - 5
L 6 - 14

Segment Position

Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.

In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.

Click the segment positions listed below to learn more.