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Salesforce Member Care Management Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and Core Solutions
KLAS VP VBC, Payer, and Core Solutions - Bradley Hunter
 
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Featured  Report

Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
Transitions of Care 2022:
What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
December 2022
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Commentary Summary

Positive
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Neither
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Negative
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VP/Other Executive

Relationship

Salesforce is a humongous company, so navigating how to get help when we need it and getting to the...

Jul 2024
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VP/Other Executive

Product

Salesforce doesn’t make promises. But overall, Salesforce Member Care Management is good because it...

Jul 2024
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VP/Other Executive

Product, Value

The downside of Salesforce Member Care Management is that we can do anything we want, so it is not a...

Jul 2024
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(0)
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VP/Other Executive

Loyalty, Product

With Salesforce Member Care Management, we have found that we have bought the Cadillac, but we have...

Jan 2024
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VP/Other Executive

Product

I like that Salesforce Member Care Management is not an out-of-the-box solution, and we don't...

Jan 2024
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VP/Other Executive

Culture, Loyalty, Relationship

Salesforce has some work to do with delivering new technology that meets our needs. A lot of their...

Jan 2024
||
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VP/Other Executive

Loyalty, Product

Salesforce has text and scheduling capabilities on their road map, and those are things that we are...

Jan 2024
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(0)
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VP/Other Executive

Relationship

We are still experiencing growing pains with Salesforce Member Care Management. My advice to...

Jan 2024
||
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