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Salesforce Member Care Management Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Salesforce has good capabilities for care management. But they're expensive. I guess the system...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

There's such specialized knowledge needed for Health Cloud. We can't just take a typical engineer...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Director

Salesforce's Health Cloud system has Trailhead and multiple modules that are free, and people can...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CIO

Salesforce Member Care Management is a good platform, but the product needs additional work. It is a...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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