A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 87.1
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Imprivata
Enterprise Access Management 
|
88.1 |
+3%
|
41
|
B+
|
A
|
A-
|
B+
|
B+
|
B
|
|
| |
|
|
|
|
||||||
|
Duo
Trusted Access (Mostly MFA)
|
83.2 |
-7%
|
15
|
B+
|
C+
|
A-
|
B
|
B
|
B
|
|
0.0 |
100.0 |
|||||||||
culture
B+
loyalty
A
operations
A-
product
B+
relationship
B+
value
B
83.2
15
culture
B+
loyalty
C+
operations
A-
product
B
relationship
B
value
B
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Imprivata
Enterprise Access Management
Enterprise Access Management
n=41 96%
Would you buy again?
Imprivata
Enterprise Access Management
Enterprise Access Management
n=40 95%
Part of Long Term Plans?
Imprivata
Enterprise Access Management
Enterprise Access Management
n=41 96%
Would you buy again?
Imprivata
Enterprise Access Management
Enterprise Access Management
n=40 95%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Identity Automation
IAM Suite (Mostly Single Sign-On) L |
85.8 |
11
|
B+
|
B
|
B+
|
B+
|
B
|
A
|
| |
|
|
|
|
||||
|
Microsoft
Azure AD (Access) L |
74.5 |
6
|
C-
|
B
|
—
|
C+
|
D
|
C-
|
L
&nbps;
Identity Automation
IAM Suite (Mostly Single Sign-On) L
IAM Suite (Mostly Single Sign-On) L
85.8
11
11
culture
B+
loyalty
B
operations
B+
product
B+
relationship
B
value
A
Microsoft
Azure AD (Access) L
Azure AD (Access) L
74.5
6
6
culture
C-
loyalty
B
operations
—
product
C+
relationship
D
value
C-
