Imprivata Digital Identity Platform 2022
18 August 22
| Dan Czech and Joe VanDeGraaff
Amid a changing workforce and mounting security pressures, healthcare organizations recognize the growing need for a holistic approach to managing digital identities. The development and adoption of HIT solutions capable of enabling a holistic strategy are in an early state, with most organizations leveraging multiple vendors to manage things such as identity, access, and compliance. Previous KLAS research found that Imprivata—whose single sign-on solution has a large healthcare footprint—is currently the only vendor to offer a broad digital identity platform. Building on that research, this report explores the potential benefits and challenges of deeply adopting Imprivata’s offerings. Insights come from in-depth interviews with 6 organizations identified by Imprivata as “deep adopters” as well as from 15 organizations within the vendor’s broader customer base (referred to in this report as “general adopters”). Other vendors will be evaluated as their solutions expand to offer broad capabilities.
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VP/Other Executive
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If we needed to consider a new access management solution, we would do...
Analyst/Coordinator
Relationship
The solution seems to be pretty responsive. We can receive changes in...
Analyst/Coordinator
Operations
The solution is pretty straightforward, and I enjoy that. There isn't...
Director
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The vendor's support people have been pretty good to work with. We...
Director
Product
Ease of management is the biggest thing that I want to improve in the...
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As changes come and things happen that affect us directly, our account...
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I probably wouldn't buy the product again due to its cost. That cost...
Director
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Imprivata is doing great with supporting our integration goals....
Director
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Imprivata is really good. They don't charge us for everything, and...
Director
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Imprivata Enterprise Access Management is expensive, but it saves...