A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 79.1
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
ASM
MD-Staff 
|
90.6 |
0%
|
57
|
B+
|
A+
|
A-
|
A-
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
symplr
Cactus/IntelliSoft |
62.4 |
-11%
|
33
|
F
|
D-
|
C-
|
D+
|
C-
|
F
|
|
50.0 |
100.0 |
|||||||||
90.6
57
culture
B+
loyalty
A+
operations
A-
product
A-
relationship
A-
value
A-
symplr
Cactus/IntelliSoft
Cactus/IntelliSoft
62.4
33
culture
F
loyalty
D-
operations
C-
product
D+
relationship
C-
value
F
Solutions Not Ranked
Ordered alphabetically
L NP C
|
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
HealthStream
VerityStream EchoCredentialing Solutions L |
73.7 |
9
|
C+
|
D
|
C+
|
C+
|
B
|
C
|
| |
|
|
|
|
||||
|
HealthStream
VerityStream MSOW L NP |
72.7 |
10
|
C
|
D+
|
C+
|
C
|
B-
|
C
|
| |
|
|
|
|
||||
|
Modio Health
OneView (Mostly Ambulatory) C |
88.9 |
18
|
B+
|
A-
|
A-
|
A-
|
A-
|
A-
|
| |
|
|
|
|
||||
|
RLDatix
Verge Health RLDatix Credentialing (Primarily Services) L |
69.3 |
11
|
D
|
D
|
C
|
C
|
C
|
C+
|
| |
|
|
|
|
||||
|
Silversheet
(Mostly Ambulatory) L C |
74.1 |
9
|
C
|
C
|
B-
|
C+
|
B-
|
D+
|
L NP C
&nbps;
HealthStream
VerityStream EchoCredentialing Solutions L
VerityStream EchoCredentialing Solutions L
73.7
9
9
culture
C+
loyalty
D
operations
C+
product
C+
relationship
B
value
C
HealthStream
VerityStream MSOW L NP
VerityStream MSOW L NP
72.7
10
10
culture
C
loyalty
D+
operations
C+
product
C
relationship
B-
value
C
Modio Health
OneView (Mostly Ambulatory) C
OneView (Mostly Ambulatory) C
88.9
18
18
culture
B+
loyalty
A-
operations
A-
product
A-
relationship
A-
value
A-
RLDatix
Verge Health RLDatix Credentialing (Primarily Services) L
Verge Health RLDatix Credentialing (Primarily Services) L
69.3
11
11
culture
D
loyalty
D
operations
C
product
C
relationship
C
value
C+
Silversheet
(Mostly Ambulatory) L C
(Mostly Ambulatory) L C
74.1
9
9
culture
C
loyalty
C
operations
B-
product
C+
relationship
B-
value
D+
