Credentialing 2022
18 October 22
| Emily Paxman and Niel Oscarson
Credentialing management has historically required dozens of spreadsheets, manual data entry, and painstaking monitoring of multiple payer, state, and national databases—causing significant inefficiencies and expenses. Vendors providing credentialing software and/or services promise major efficiency gains for healthcare organizations, but not all offerings are equally effective. This report examines three strong predictors of efficiency—the use of automations, strong credentialing workflows, and vendor partnership/guidance—to determine how well vendors are living up to their promises.
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Analyst/Coordinator
Operations
I don’t think additional training is necessary. I know how the system...
Analyst/Coordinator
Product, Value
I would say we have eliminated about 50% of our spreadsheets. The...
Analyst/Coordinator
Product
Since we started using OneView, we have had several new providers...
Analyst/Coordinator
Culture, Loyalty, Product
I think the system was originally presented as offering primary source...
Analyst/Coordinator
Relationship
The person assigned to us is great. They check in regularly and even...
Analyst/Coordinator
Product
I wouldn’t say the vendor keeps all promises; I needed some forms...
Analyst/Coordinator
Product, Value
There are still things I wish the system could do, like primary source...
Analyst/Coordinator
Product
I think OneView is helpful when someone starts, especially if that...
Analyst/Coordinator
Product
OneView generally houses all the information we need, but there are...
Manager
Product, Value
With OneView, the certifications are the hardest ones for us to track,...