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KLAS Research Director - Tanya Egbert
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Analyst/Coordinator

I love MD-Staff's verification features. We have to credit all of our providers per federal...

Jun 2021
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Analyst/Coordinator

MD-Staff's app is very good. I don't have to track down physicians. The solution sends reminders to...

Jun 2021
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Analyst/Coordinator

Sometimes, MD-Staff isn't very intuitive, but it has a good web help center that I can refer to. ASM...

Jun 2021
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Analyst/Coordinator

Whenever we get updates from ASM, I kind of stumble over the update in terms of what has changed....

Jun 2021
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Analyst/Coordinator

MD-Staff is a great product. I have had the opportunity to use other systems, and MD-Staff is one of...

Jun 2021
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Analyst/Coordinator

There are some things I would like to see improved or made available in the software. For example,...

Jun 2021
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Analyst/Coordinator

I haven’t had the opportunity to request much from ASM other than maybe a few work orders. I have...

Jun 2021
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Analyst/Coordinator

We went from an older database that hadn’t been updated since 2005, so we upgraded to MD-Staff in...

May 2021
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Analyst/Coordinator

When something is going wrong, it sometimes requires a simple fix, and the first technician can fix...

May 2021
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Analyst/Coordinator

The program itself is pretty self-explanatory. Running reports is easy. We used to have an old...

May 2021
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Analyst/Coordinator

The vendor has regular training courses and rotates through the same few subjects every month, so it...

May 2021
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Analyst/Coordinator

It seems like the vendor is putting out a lot of maintenance patches, but I haven’t seen any...

May 2021
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Analyst/Coordinator

ASM added a checklist that would run automatically, but it doesn't. On the managed care side, the...

May 2021
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Analyst/Coordinator

ASM doesn't include training when we add on a new function. The training is limited. If we don't pay...

May 2021
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Analyst/Coordinator

We get many benefits from MD-Staff. Without the system, we wouldn't be able to keep up with all the...

May 2021
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Analyst/Coordinator

ASM rolls out an upgrade, but then the upgrade doesn't work with other things in the system, and we...

May 2021
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Analyst/Coordinator

I would like to be able to add or change field names, to add field information the same way we do in...

May 2021
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Analyst/Coordinator

There is really no integration. MD-Staff is a standalone system. It is pretty rudimentary, but it...

Apr 2021
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Analyst/Coordinator

I never hear complaints about MD-Staff. The vendor’s support is also pretty good.

Apr 2021
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Director

The vendor has live webinars, and they also have very detailed videos available on their site. Those...

Mar 2021
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Director

MD-Staff is like a breath of fresh air. We don’t have to do all of the antiquated things we were...

Mar 2021
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Director

We reach out and put in a ticket, and the general support people are very responsive. If they can’t...

Mar 2021
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Director

I have recommended the vendor to others. And I tell people that if they want a nice, user-friendly...

Mar 2021
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Director

We have regular calls with the vendor. Sometimes we have to have an additional call during the week,...

Mar 2021
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Analyst/Coordinator

I have some reservations about the product because it doesn't have all the functionality we thought...

Feb 2021
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Analyst/Coordinator

The training from ASM is good. They offer online training sessions, and I sign up for them because I...

Feb 2021
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Analyst/Coordinator

Reporting is generally easy, but sometimes, it isn't easy because there are little flukes or...

Feb 2021
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(0)
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Analyst/Coordinator

When we got the system, it was supposed to interface with a certain EMR. I don't know where that...

Feb 2021
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(0)
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Analyst/Coordinator

The product is fairly easy to use but was difficult to set up initially. The support people are...

Feb 2021
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Analyst/Coordinator

ASM has webinars where they might talk about upcoming features, but I don't hear anything about...

Feb 2021
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Analyst/Coordinator

My recommendation depends on whether the customer is a health plan or a hospital. The system is...

Feb 2021
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Director

I had experience with MD-Staff at my previous company. I knew that it was going to be a great...

Feb 2021
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Director

We did a series of phone calls with the vendor where they got us set up on their AI. They walked us...

Feb 2021
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Director

I love MD-Staff. We have been very successful with it. Even after we signed with the system, the...

Feb 2021
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Director

The solution's integration went really well. That is the biggest reason that our IT department loves...

Feb 2021
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Director

I haven't really seen any proactiveness from the vendor. They have a user community where people...

Feb 2021
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Director

It seems like the vendor gets a little slow and backlogged sometimes. We have had issues with some...

Feb 2021
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Director

The vendor's executives are responsive. We have been able to leverage them. They sent us a...

Feb 2021
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Director

MD-Staff is modern. I like its ability to pool everything online. We don't have to worry about files...

Feb 2021
||
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Director

MD-Staff is easy to use, but it can be hard to get reports out of the system. I know that there is...

Feb 2021
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(0)
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Analyst/Coordinator

It is too soon to tell what kind of ROI we have realized with ASM, but the system has helped us in...

Feb 2021
||
(0)
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Analyst/Coordinator

ASM's support team has been very good about responding and trying to help work through some issues....

Feb 2021
||
(0)
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Analyst/Coordinator

The system seems to be more user friendly for the providers, especially on the application side....

Feb 2021
||
(0)
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Analyst/Coordinator

I did not care for the education and training that we did with ASM. It was very confusing and...

Feb 2021
||
(0)
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Analyst/Coordinator

The implementation took a little while, and we don’t feel like the product was implemented...

Feb 2021
||
(0)
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Director

We used another vendor's product for many years. We recently switched to MD-Staff. When the vendor...

Feb 2021
||
(0)
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Director

We did a lot of research before we moved to MD-Staff, and I knew a lot of people that were happy...

Feb 2021
||
(0)
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Director

I would tell others to be very cautious when looking at the product and to get references from a...

Feb 2021
||
(0)
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VP/Other Executive

MD-Staff is super intuitive. When I was a new user, I just got my name and password and logged in,...

Feb 2021
||
(0)
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VP/Other Executive

I have found MD-Staff to always be pretty reasonable. I have had other software before that just...

Feb 2021
||
(0)
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VP/Other Executive

The vendor's customer service is very strong. Like anybody else right now, I am sure they are going...

Feb 2021
||
(0)
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VP/Other Executive

With the EMR being the source of truth, I want to downstream our data everywhere in the system that...

Feb 2021
||
(0)
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VP/Other Executive

The biggest issue is reporting. While MD-Staff does have many canned reports, we have to build our...

Feb 2021
||
(0)
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VP/Other Executive

The vendor provides a lot of training and webinars that we can sign up for. But they don't push...

Feb 2021
||
(0)
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VP/Other Executive

MD-Staff has a lot of bells and whistles. I need a good utility truck. I would like a Mercedes Benz...

Feb 2021
||
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VP/Other Executive

Privileging is a nightmare. Right now, we have to investigate and research a lot on our own. When a...

Feb 2021
||
(0)
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Analyst/Coordinator

Once people have ASM's product, they get daily webinars that are free. The webinars are part of the...

Feb 2021
||
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Analyst/Coordinator

MD-Staff is so much better than our previous system was. There is not price gouging with every...

Feb 2021
||
(0)
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Analyst/Coordinator

I have some issues with some of the APIs, and I don't know whether the problem is on ASM's end or on...

Feb 2021
||
(0)
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Analyst/Coordinator

Our end users find the system very easy to use. I have turned on modules for doctors and not really...

Feb 2021
||
(0)
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Analyst/Coordinator

I would like to make customized reports. We can do ad hoc queries all day long, but we can't make...

Feb 2021
||
(0)
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Analyst/Coordinator

ASM's task lists are wonderful. I have task lists for state licenses. I have things set up so that...

Feb 2021
||
(0)
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Analyst/Coordinator

MD-Staff is expensive. There are a lot of extra costs associated with the system that were not...

Feb 2021
||
(0)
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Analyst/Coordinator

The implementation was horrible. It took a long time. I don't think there was enough follow-through...

Feb 2021
||
(0)
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Analyst/Coordinator

The software is extremely user friendly once users figure out how to run reports. The functionality...

Feb 2021
||
(0)
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Analyst/Coordinator

We have the privilege piece, but I am not using it because the way the delineation of privileges...

Feb 2021
||
(0)
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Analyst/Coordinator

ASM's help desk is extremely helpful. I praise the support people all the time. When I call, they...

Feb 2021
||
(0)
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Analyst/Coordinator

I don't like the license verification. ASM markets their web-crawling capability so much by saying...

Feb 2021
||
(0)
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Analyst/Coordinator

I am very likely to recommend MD-Staff to peers. I was actually talking to a friend who was looking...

Feb 2021
||
(0)
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Analyst/Coordinator

Creating merged documents was easier in our old software. With the click of a button, we chose the...

Feb 2021
||
(0)
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Director

The vendor has some modules where the costs are different or we get an addendum to the contract, but...

Feb 2021
||
(0)
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Director

There are so many things the system can do that it is very hard to go into an implementation and...

Feb 2021
||
(0)
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Director

The vendor's initial training is great. We can’t learn everything all at once, so we have to be...

Feb 2021
||
(0)
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Director

When we look at being manual versus the productivity we have with the system, the system has kept...

Feb 2021
||
(0)
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Director

Some of the adjustments made to the product in recent upgrades broke some of our processes. We are...

Feb 2021
||
(0)
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Director

ASM’s support quality is good; they just need more experienced people. That is pretty standard for...

Feb 2021
||
(0)
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Director

The vendor executives are very much involved on the sales side, and that is to be expected. When I...

Feb 2021
||
(0)
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Director

The product is fabulous, but the biggest thing affecting the vendor right now is resolving support...

Feb 2021
||
(0)
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Director

The vendor keeps their promises for the most part. LIke the rest of us, they are struggling with...

Feb 2021
||
(0)
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Director

I blame the struggles we have had on COVID-19 because I have the same issue with furloughs and our...

Feb 2021
||
(0)
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Director

One of the biggest things about the product that is really cool is we have the ability to run any...

Feb 2021
||
(0)
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Manager

Every system is different. We just have to learn the tips, tricks, and shortcuts for the system. The...

Feb 2021
||
(0)
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Director

My recommendation of the product depends on some things. For people in the hospital setting, I would...

Jan 2021
||
(0)
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Director

My staff is still struggling with ease of use. When everything was moved from one system to the...

Jan 2021
||
(0)
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Director

We have the system connected to a different software platform, so I guess that the integration...

Jan 2021
||
(0)
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Director

I think MD-Staff would be a great system if ASM offered more training, if the updates were done...

Jan 2021
||
(0)
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Director

We have a hard time with the verifications. We can't link to a lot of the verification tables. We...

Jan 2021
||
(0)
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Director

The vendor has released a new version that we requested months ago and still don’t have. Usually,...

Jan 2021
||
(0)
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Director

ASM’s team is usually very quick to respond. I have not had any problems with the vendor's team. I...

Jan 2021
||
(0)
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Director

At times, we do feel nickel-and-dimed by the vendor. We get the basic package out the door. We can...

Jan 2021
||
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Director

We purchased the peer-review module and could not get it up and running, so we had to cancel the...

Jan 2021
||
(0)
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Director

For the most part, the implementation of MD-Staff has been good. We are just a little disappointed...

Oct 2020
||
(0)
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Director

We had a short timeline for the implementation. We knew it was tight, but we were assured by the...

Oct 2020
||
(0)
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Director

ASM is very good with the data conversion things, and they are doing a lot for us that other vendors...

Oct 2020
||
(0)
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Director

We are finding that we are still having to do a lot of what we were expecting to be done in MD-Staff...

Oct 2020
||
(0)
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Director

We are going to gain a lot from the MD-Staff software. But we are still having to figure out a lot...

Oct 2020
||
(0)
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Director

The managed care issues were really unfortunate. We are having to data dump everything out of...

Oct 2020
||
(0)
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Director

I think the ASM members are great. They have been very responsive. We meet with them probably 10...

Oct 2020
||
(0)
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Director

We are very happy with MD-Staff, but we should have worked backward on the project with a short time...

Oct 2020
||
(0)
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Director

We have some semantics issues with the implementation. ASM calls it a go-live, but in their mind, a...

Oct 2020
||
(0)
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Director

In my mind, we should be training to get people comfortable with the system so that when we go live,...

Oct 2020
||
(0)
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Director

When I talked to a person at another organization about ASM, that person said that the organization...

Oct 2020
||
(0)
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Director

I wish we could be more proactive with the workflows. There was a month when our ASM person said...

Oct 2020
||
(0)
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Director

ASM has an internal workflow tool, but they never really trained us on it. They just gave us access...

Oct 2020
||
(0)
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Director

We don't have to take ASM's advice every time, but we expect ASM to share the best way to do things...

Oct 2020
||
(0)
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Manager

The report writing for MD-Staff is easy. We strictly just use ASM's software to maintain our...

Oct 2020
||
(0)
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Manager

ASM doesn't really offer training. They send guidebooks, which are pretty easy to follow. The...

Oct 2020
||
(0)
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Manager

The plan is to eventually not use MD-Staff. Our corporate people have decided that everybody needs...

Oct 2020
||
(0)
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Analyst/Coordinator

We have had challenges with the training, but I don't necessarily think that is an issue with ASM....

Oct 2020
||
(0)
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Analyst/Coordinator

There are internal discussions about replacing ASM. They aren't part of our long-term plans.

Oct 2020
||
(0)
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Analyst/Coordinator

I need to run a report, and I am working with ASM to get information on how to access the data I...

Oct 2020
||
(0)
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Analyst/Coordinator

ASM’s product is part of our long-term plans. Whenever we get an update or bring on a new...

Oct 2020
||
(0)
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Analyst/Coordinator

The vendor keeps most of their promises, but I sometimes have an issue with the help desk. The help...

Oct 2020
||
(0)
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Analyst/Coordinator

I have requested training from the vendor, and I have been directed to their website. They tell me...

Oct 2020
||
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Analyst/Coordinator

Rating the ease of use for end users is tricky. Once we learn how to do something, things are good,...

Oct 2020
||
(0)
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Analyst/Coordinator

ASM was supportive during COVID-19. The Virtual Committee module usually comes at an extra cost, but...

Sep 2020
||
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Analyst/Coordinator

Based on what is out there, I would still purchase MD-Staff. The biggest hindrance to us is that ASM...

Sep 2020
||
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Analyst/Coordinator

The online training and live webinars usually come in the afternoon. If ASM had a support team...

Sep 2020
||
(0)
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Analyst/Coordinator

There should be a superuser who just monitors the data in MD-Staff, checks for glitches, errors, or...

Sep 2020
||
(0)
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Analyst/Coordinator

To the best of my knowledge, ASM does keep their promises. We ran into an issue last year. The...

Sep 2020
||
(0)
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Analyst/Coordinator

Earlier this year, ASM changed their process again. It is almost like they want us to just forget...

Sep 2020
||
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Analyst/Coordinator

ASM is definitely avoiding charging for every little thing. We have not heard of any additional costs....

Sep 2020
||
(0)
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Analyst/Coordinator

I would recommend the solution to others even though ASM didn’t tell us about updates before they...

Sep 2020
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Analyst/Coordinator

The system does everything it is supposed to do. We send out reappointments, and everything is...

Sep 2020
||
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Analyst/Coordinator

The system doesn’t really support our interoperability or integration goals. Tracking a case review...

Sep 2020
||
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Analyst/Coordinator

ASM needs to look at their defaults. We ran a report of home addresses so that we could send out...

Sep 2020
||
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Analyst/Coordinator

This product is good in some ways and really tricky in other ways. I would really like to get the...

Sep 2020
||
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Analyst/Coordinator

The staff members that do a lot of the data entry for the doctors are not consistent, or they just...

Sep 2020
||
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Analyst/Coordinator

The workflow should be more intuitive. If users are working in one area, they are affecting another....

Sep 2020
||
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Analyst/Coordinator

ASM has really good trainers. Some of the support people are really smart. But there are others who...

Sep 2020
||
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Analyst/Coordinator

My feelings about MD-Staff are generally positive with a proviso. If I were in charge of how the...

Sep 2020
||
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Analyst/Coordinator

One thing I am not happy about is that ASM wants us to hire them to do custom reporting. I think...

Sep 2020
||
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Analyst/Coordinator

The support we receive really depends on who we get. ASM sometimes lets things sit and passes...

Sep 2020
||
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Manager

I would tell others how easy and intuitive the system is. We almost don't even need to think when we...

Sep 2020
||
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Manager

I would give the overall product quality including upgrades high marks, but there might be a system...

Sep 2020
||
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Manager

ASM tries hard to not charge us for every little thing. If we complain enough, ASM ultimately throws...

Sep 2020
||
(0)
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Analyst/Coordinator

I would give ASM's implementation services the highest score. We are still working with the vendor...

Sep 2020
||
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Analyst/Coordinator

There isn't really ongoing training. I guess there is online training. We have had some significant...

Sep 2020
||
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Analyst/Coordinator

The system is really integrated, but the logic behind the system and the way it relates to itself...

Sep 2020
||
(0)
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Analyst/Coordinator

We went live with MD-Staff before the world stopped turning, and then we had to send our entire team...

Sep 2020
||
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Director

Since we got the product, the vendor has made tremendous jumps with it. I wouldn't have continued to...

Sep 2020
||
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Manager

I like the end-user functionality of MD-Staff. The system is pretty intuitive.

Sep 2020
||
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Manager

We have experienced a lot of bugs in the system. There are a lot of system issues that aren't able...

Sep 2020
||
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Manager

We had a really poor implementation and a poor beginning with limited training. We get no...

Sep 2020
||
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Director

The two most important things that the vendor has done well is that they have grown with the...

Sep 2020
||
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Director

The vendor's customer service is huge, and that is a big deal. The ability to pick up the phone and...

Sep 2020
||
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Director

I don't really have any problems. Some of my colleagues have voiced some concerns about the...

Sep 2020
||
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Analyst/Coordinator

During the COVID-19 crisis, the vendor provided a virtual committee for free since we could not meet...

Sep 2020
||
(0)
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Analyst/Coordinator

The vendor doesn't nickel-and-dime us. They are really good about that. The vendor's support is...

Sep 2020
||
(0)
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Director

We are not looking to change systems, so the system is part of our long-term plan. If someone asked...

Sep 2020
||
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Director

In terms of the quality of implementation services, giving a vendor the highest score is hard, but I...

Sep 2020
||
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Director

ASM's support is really good. Professionally, I have known someone in ASM's leadership for many...

Sep 2020
||
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Manager

What we have implemented right now is doing okay at meeting our integration and interoperability...

Sep 2020
||
(0)
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Manager

Other organizations really need to know how much time is required and how much work has to go on...

Sep 2020
||
(0)
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Manager

We had looked at multiple products, and we wanted to be able to have a single source for the peer...

Sep 2020
||
(0)
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Manager

The vendor is not addressing our issues. I don’t find them to be very responsive in relation to...

Sep 2020
||
(0)
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Manager

The application itself has great potential, but I think ASM needs to develop a baseline model for...

Sep 2020
||
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Manager

The vendor does upgrades on the system, and they do make changes. There is a website that we can go...

Sep 2020
||
(0)
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Manager

The vendor avoids charging for every little thing. There are a lot of things that we reach out to...

Sep 2020
||
(0)
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Analyst/Coordinator

If someone asked me about the system, I would tell that person that the system is intuitive and easy...

Sep 2020
||
(0)
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Analyst/Coordinator

ASM delivers new technology on a regular basis, and they notify us ahead of time. I would definitely...

Sep 2020
||
(0)
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Analyst/Coordinator

The ongoing support is so easy to work with. Many of the other credentialing software headquarters...

Sep 2020
||
(0)
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Analyst/Coordinator

The vendor is very thorough in terms of implementation services, and they have very good customer...

Sep 2020
||
(0)
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Analyst/Coordinator

ASM doesn't charge for every little thing. There have been a couple of charges that I have been...

Aug 2020
||
(0)
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Analyst/Coordinator

We actually had a very bad implementation process. I don't think that we had the normal...

Aug 2020
||
(0)
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Analyst/Coordinator

The program is designed to be self-taught. It isn't intended to be something that ASM teaches us....

Aug 2020
||
(0)
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Analyst/Coordinator

I would like to rate MD-Staff working as promoted higher, but we were recently told that we won't...

Aug 2020
||
(0)
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Director

ASM doesn't charge for every little thing. When we ask for something small, they don't charge for...

Aug 2020
||
(0)
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Director

We haven't been involved in any kind of implementation or upgrade. ASM moved to an upgrade model...

Aug 2020
||
(0)
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Director

ASM doesn't offer advanced training as users become more comfortable with the software. They do...

Aug 2020
||
(0)
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Director

We definitely see ASM as a partner. I think they are staying current on industry standards, and in...

Aug 2020
||
(0)
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Director

In terms of the vendor supporting us through COVID-19, we have not seen a high impact with the...

Aug 2020
||
(0)
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Director

MD-Staff would be part of our long-term plan if it were up to me, but what we are doing right now is...

Aug 2020
||
(0)
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Director

We are getting our money's worth. We are not actually benefiting from all the things that ASM...

Aug 2020
||
(0)
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Analyst/Coordinator

Sometimes ASM doesn't notify us promptly when they roll out upgrades, and then we find out that we...

Aug 2020
||
(0)
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Analyst/Coordinator

ASM is not proactive. They are reactive, and there are a lot of bugs in the software. It is a little...

Aug 2020
||
(0)
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Director

Our experience with MD-Staff has been a mixed bag. I think that is partially because we did not set...

Aug 2020
||
(0)
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Director

The experience of getting access to ASM, getting customer service people, and getting ASM to help us...

Aug 2020
||
(0)
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Director

The upgrade broke a lot of things, so I wasn't impressed. I don't think we received as much as we...

Aug 2020
||
(0)
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Director

The system is pretty intuitive. We have had some people who have used different systems come to our...

Aug 2020
||
(0)
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Director

Having to get executive involvement is never good news, but whenever I do, those representatives are...

Aug 2020
||
(0)
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Director

Our future satisfaction will really depend on ASM and what they will do. I would have thought that...

Aug 2020
||
(0)
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Director

ASM is charging me for faxing pages from their system. They mentioned at a conference a couple of...

Aug 2020
||
(0)
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Analyst/Coordinator

There has not been anything out of the ordinary with the vendor during COVID-19. We pretty much use...

Aug 2020
||
(0)
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Analyst/Coordinator

The training could be better. It just kind of slipped, possibly because of COVID-19. A lot of people...

Aug 2020
||
(0)
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Analyst/Coordinator

I have kind of been on the periphery of the integration. It has been pretty good. We are switching...

Aug 2020
||
(0)
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Analyst/Coordinator

The quality of the support slipped because of COVID-19. ASM is not as responsive now. Things seem to...

Aug 2020
||
(0)
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Analyst/Coordinator

I never had any executive involvement, but we sent a new contract over, and ASM was really...

Aug 2020
||
(0)
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Analyst/Coordinator

I am highly likely to recommend this product. I would tell others that it is easy to use, easy to...

Aug 2020
||
(0)
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Director

The vendor's support is great. When I call, the support people usually know the answer to my...

Aug 2020
||
(0)
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Director

When we first joined with ASM, fewer people were using MD-Staff, so ASM reached out to us more often...

Aug 2020
||
(0)
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Director

We integrate with other departments, and we use the software to communicate with the pieces that...

Aug 2020
||
(0)
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Director

The system is very user friendly and meets our needs. Over and over, I have recommended the vendor....

Aug 2020
||
(0)
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Director

In terms of driving tangible outcomes, we had problems come up that we had to work through. We added...

Aug 2020
||
(0)
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Director

The vendor has new technology that we haven’t used called Aiva. We haven’t been able to get the new...

Aug 2020
||
(0)
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Director

In terms of product functionality, one thing that helps us is the feature for online verifications....

Aug 2020
||
(0)
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Director

In a sense, we are still fairly new to the product. We had training, and then shortly after that, we...

Aug 2020
||
(0)
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Director

I don't have any real complaints about the vendor or the product. The vendor is very open to...

Aug 2020
||
(0)
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Director

The vendor is a very, very well organized company, and they are very open. There aren't a lot of...

Aug 2020
||
(0)
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Director

If the vendor can't keep their promises, they explain why they can't. That is the communication part...

Aug 2020
||
(0)
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Director

I haven't referenced the online training tools in quite a while, but I think the help guides and the...

Aug 2020
||
(0)
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Director

I think that our department runs pretty smoothly because of the tool. In terms of the functionality...

Aug 2020
||
(0)
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Director

We have always had a good relationship with one of the vendor's leaders. That person has responded...

Aug 2020
||
(0)
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Director

This past year, our experience with ASM has been good. The service has been a little slower because...

Aug 2020
||
(0)
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Director

A long time ago, we went to another system that was awful. I begged our organization to go back to...

Aug 2020
||
(0)
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Director

The vendor’s cost for their software is very reasonable. The vendor doesn’t charge us for every...

Aug 2020
||
(0)
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Director

The vendor is ahead on every bit of interoperability. They have advancements that we don’t use...

Aug 2020
||
(0)
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Director

The system is very easy to use. It is extremely easy to use once it has been customized. It is...

Aug 2020
||
(0)
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Director

ASM changed how some things work so that the solution works better, and they are using artificial...

Aug 2020
||
(0)
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Director

I would give the vendor a high rating for executive involvement. We can escalate right to an...

Aug 2020
||
(0)
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Director

I don’t feel like the system is driving outcomes. I feel we get tangible outcomes, but those are not...

Aug 2020
||
(0)
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Director

We have absolutely received our money’s worth. The system is expensive, but it has absolutely been...

Aug 2020
||
(0)
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Director

There are things that I think could be done better, but overall, ASM is a really good company. They...

Aug 2020
||
(0)
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Director

The vendor has been great at supporting us during the COVID-19 crisis. They have reached out to see...

Aug 2020
||
(0)
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Manager

MD-Staff was designed more for a different setting than ours. There are certain fields that we don’t...

Aug 2020
||
(0)
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Manager

ASM was among the first in the industry to start using AI to automatically perform certain functions...

Aug 2020
||
(0)
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Manager

ASM is good at developing relationships with long-term customers and users. I have known and used...

Aug 2020
||
(0)
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Manager

MD-Staff has a couple of different modules. One of them that we have been using a lot lately is...

Aug 2020
||
(0)
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Director

Implementing the system took us a while, and things tended to happen in waves. We were all in. We...

Aug 2020
||
(0)
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Director

We pay for some things, but we get to choose what those things are. The vendor is good to us, and we...

Aug 2020
||
(0)
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Director

The product doesn't interface with anything. MD-Staff works well from an application standpoint, but...

Aug 2020
||
(0)
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Director

The vendor has been able to do some of the things that I have wanted for the product. The vendor...

Aug 2020
||
(0)
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Director

We have already been recommending the vendor. The quality of the application is consistent.

Aug 2020
||
(0)
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Director

We have had some issues with ASM in terms of interoperability, but they have been very supportive....

Aug 2020
||
(0)
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Director

I recommend ASM all the time. On social media sites, there are credentialers across the United...

Aug 2020
||
(0)
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Director

ASM makes us feel like family. We are not just buying a product; the owner and the leadership make...

Aug 2020
||
(0)
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Director

ASM has definitely supported us through COVID-19. The free version of Virtual Committee couldn’t...

Aug 2020
||
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