A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Market average: 91.6
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
RSi
|
92.1 |
N/A
|
n=10
|
A
|
B+
|
A
|
B+
|
A-
|
||
|
|
|
|
|||||||
State Collection Service
|
91.3 |
N/A
|
n=18
|
A
|
A-
|
A
|
B+
|
B
|
||
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
Firstsource L | 90.6 |
n=8
|
A
|
A
|
A
|
B+
|
B+
|
n=8
Ranked solutions for which at least 100% of respondents answered yes.
RCM Debt Collection Services
Debt Collection Services
RCM Debt Collection Services
Debt Collection Services
RCM Debt Collection Services
Debt Collection Services
RCM Debt Collection Services
Debt Collection Services