Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Debt Collection Services

 
 
 
 
 
 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 91.6
Services average: 89.7
Grading Scale

Overall performance score
(100-point scale)
Trend
(2022-2023)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
RSi   KLAS comments icon
92.1
N/A
n=10
A
B+
A
B+
A-
         
 
 
 
 
State Collection Service   KLAS comments icon
91.3
N/A
n=18
A
A-
A
B+
B
 
50.0
100.0
 
92.1
n=10
 
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
 
 
loyalty
A
operations
A-
relationship
A
services
B+
value
B
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
               
Firstsource L
90.6
n=8
A
A
A
B+
B+
 

L      

&nbps;
Firstsource L
90.6
n=8
loyalty
A
operations
A
relationship
A
services
B+
value
B+
 
 
 
 
Other Notable Performances Other Notable Performances
 


Ranked solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
RSi
RCM Debt Collection Services
n=10  100%
State Collection Service
Debt Collection Services
n=16  100%
Would you buy again?
RSi
RCM Debt Collection Services
n=10  100%
State Collection Service
Debt Collection Services
n=17  100%
Avoids charging for every little thing?
RSi
RCM Debt Collection Services
n=10  100%
State Collection Service
Debt Collection Services
n=16  100%
 
Would you buy again?
RSi
RCM Debt Collection Services
n=10  100%
State Collection Service
Debt Collection Services
n=17  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Debt Collection Services Awards

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