Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Debt Collection Services

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 91.6
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
RSi
Debt Collection Services  
KLAS comments icon
92.1
n=10
N/A
--
A
B+
A
B+
A-
         
 
 
 
 
 
State Collection Service
Debt Collection Services  
KLAS comments icon
91.3
n=18
N/A
--
A
A-
A
B+
B
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
RSi
Debt Collection Services
 
92.1
n=10
KLAS comments icon  COMMENTS
    N/A
--
A
B+
A
B+
A-
State Collection Service
Debt Collection Services
 
91.3
n=18
KLAS comments icon  COMMENTS
    N/A
--
A
A-
A
B+
B
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A
services
B+
value
B
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
Firstsource
Debt Collection Services *
L
90.6
n=8
--
A
A
A
B+
B+
 

L      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Firstsource
Debt Collection Services *
L
culture
--
loyalty
A
operations
A
relationship
A
services
B+
value
B+
90.6
n=8
 

L      

Company/solution
Firstsource
Debt Collection Services * L
90.6
n=8
culture
--
loyalty
A
operations
A
relationship
A
services
B+
value
B+
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Debt Collection Services Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
RSi
RSi RCM Debt Collection Services
n=10  100%
State Collection Service
State Collection Service Debt Collection Services
n=16  100%
Would you buy again?
RSi
RSi RCM Debt Collection Services
n=10  100%
State Collection Service
State Collection Service Debt Collection Services
n=17  100%
Avoids charging for every little thing?
RSi
RSi RCM Debt Collection Services
n=10  100%
State Collection Service
State Collection Service Debt Collection Services
n=16  100%
 
Would you buy again?
RSi
RSi RCM Debt Collection Services
n=10  100%
State Collection Service
State Collection Service Debt Collection Services
n=17  100%
 
 
 
 
 
Related Reports
 
 
 
 

Past Debt Collection Services Awards