A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 88.2
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
State Collection Service
|
90.7 |
-1%
|
20
|
A-
|
B+
|
A
|
A-
|
B+
|
||
| |
|
|
|
|||||||
|
RSi
Patient Accounts Receivable Management (PARM)
|
90.1 |
-2%
|
11
|
A
|
B+
|
A-
|
B+
|
B+
|
||
50.0 |
100.0 |
|||||||||
90.7
20
loyalty
A-
operations
B+
relationship
A
services
A-
value
B+
loyalty
A
operations
B+
relationship
A-
services
B+
value
B+
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
ARStrat
L |
83.1 |
8
|
B
|
B-
|
B
|
B
|
B-
|
| |
|
|
|
||||
| Firstsource L | 90.2 |
8
|
A
|
A-
|
A-
|
A-
|
B
|
L
&nbps;
ARStrat
L
L
83.1
8
8
loyalty
B
operations
B-
relationship
B
services
B
value
B-
Firstsource
L
90.2
8
8
loyalty
A
operations
A-
relationship
A-
services
A-
value
B
