2023 Best In KLAS Home Health Health System Owned

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This MEDITECH Expanse “complete look” provides a high-level analysis of the key products that make up MEDITECH’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and Oracle Health [Cerner] .) This report focuses on the core Expanse suite; data on MEDITECH’s MAGIC, C/S, and 6.x platforms is excluded.

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Oracle Health (Cerner) “complete look” provides a high-level analysis of the key products that make up Oracle Health’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Epic , Evident , and MEDITECH .)

When making a core HIT purchasing decision, healthcare organizations must take into account how prospective partners deliver across a variety of key technology areas. This Epic “complete look” provides a high-level analysis of the key products that make up Epic’s enterprise suite. (Other reports in the series do the same for Altera Digital Health [Allscripts] , Evident , MEDITECH , and Oracle Health [Cerner] .)

Performance

Post–Acute Care EMR Product Suites 2022

30 August 22 | Paul Hess and Paul Warburton

Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.

Company/solution	Overall performance score (100-point scale)	Total evaluations	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Epic Dorothy	83.4	n=28	N/A	B	A-	C+	B-	B+	B

MEDITECH Home Health	81.1	n=21	N/A	B	B-	C+	C+	A-	B
	50.0	100.0

Company/solution	Trend (2022-2023)	Culture	Loyalty	Operations	Product	Relationship	Value

Epic Dorothy 83.4 n=28 COMMENTS	N/A	B	A-	C+	B-	B+	B
MEDITECH Home Health 81.1 n=21 COMMENTS	N/A	B	B-	C+	C+	A-	B

Company/solution	Overall performance score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Homecare Homebase * L	69	n=13	D-	C	C+	C	D+	D

MatrixCare Home Health (Brightree) * L	77.4	n=8	C+	B-	B-	B-	B	D

Netsmart Homecare * [NP] L NP	59.3	n=7	C+	F	C-	D	C-	F

Netsmart Homecare Advisor * [NP] L NP	67.9	n=9	B-	F	C	D	B	C

WellSky Home Health * L	75.4	n=9	D+	B-	B	C+	C-	C-

Company/solution	Overall performance score (100-point scale)	Total evaluations

Homecare Homebase * L culture D- loyalty C operations C+ product C relationship D+ value D	69	n=13

MatrixCare Home Health (Brightree) * L culture C+ loyalty B- operations B- product B- relationship B value D	77.4	n=8

Netsmart Homecare * [NP] L NP culture C+ loyalty F operations C- product D relationship C- value F	59.3	n=7

Netsmart Homecare Advisor * [NP] L NP culture B- loyalty F operations C product D relationship B value C	67.9	n=9

WellSky Home Health * L culture D+ loyalty B- operations B product C+ relationship C- value C-	75.4	n=9

Home Health

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