A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 90.0
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
FinThrive
Insurance Discover 
|
93.5 |
n=19
|
+3%
|
A
|
A+
|
A-
|
A
|
A-
|
A+
|
|
| |
|
|
|
|
||||||
|
Experian Health
Experian Coverage Discovery
|
88.3 |
n=27
|
N/A
|
A-
|
A
|
B+
|
B+
|
A-
|
B
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
FinThrive
Insurance Discover 93.5
n=19
COMMENTS
|
+3%
|
A
|
A+
|
A-
|
A
|
A-
|
A+
|
|
|
Experian Health
Experian Coverage Discovery 88.3
n=27
COMMENTS
|
N/A
|
A-
|
A
|
B+
|
B+
|
A-
|
B
|
Solutions Not Ranked
L C
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
maxRTE
* [C] L C |
92 |
n=14
|
A
|
A
|
A-
|
B+
|
A+
|
A
|
L C
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
maxRTE
* [C] L C culture
A
loyalty
A
operations
A-
product
B+
relationship
A+
value
A
|
92 |
n=14
|
L C
Company/solution
maxRTE
* [C] L C
* [C] L C
92
n=14
n=14
culture
A
loyalty
A
operations
A-
product
B+
relationship
A+
value
A
Other notable performances in Insurance Discovery
Other notable performances
Solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=12 100%
Keeps all promises?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=16 100%
Part of long-term plans?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=14 100%
Experian Health
Experian Health Experian Coverage Discovery
Experian Health Experian Coverage Discovery
n=25 96%
Would you buy again?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=18 100%
Avoids charging for every little thing?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=12 100%
Keeps all promises?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=16 100%
Part of Long Term Plans?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=14 100%
Experian Health
Experian Health Experian Coverage Discovery
Experian Health Experian Coverage Discovery
n=25 96%
Would you buy again?
FinThrive
FinThrive Insurance Discover
FinThrive Insurance Discover
n=18 100%
