A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 90.0
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
FinThrive
Insurance Discover |
93.5 |
n=19
|
+3%
|
A
|
A+
|
A-
|
A
|
A-
|
A+
|
|
|
|
|
|
|
||||||
Experian Health
Experian Coverage Discovery |
88.3 |
n=27
|
N/A
|
A-
|
A
|
B+
|
B+
|
A-
|
B
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
FinThrive
Insurance Discover 93.5
n=19
COMMENTS
|
+3%
|
A
|
A+
|
A-
|
A
|
A-
|
A+
|
|
Experian Health
Experian Coverage Discovery 88.3
n=27
COMMENTS
|
N/A
|
A-
|
A
|
B+
|
B+
|
A-
|
B
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
maxRTE
* [C] L C |
92 |
n=14
|
A
|
A
|
A-
|
B+
|
A+
|
A
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
maxRTE
* [C] L C culture
A
loyalty
A
operations
A-
product
B+
relationship
A+
value
A
|
92 |
n=14
|
* [C] L C
n=14
Solutions for which at least 95% of respondents answered yes.
FinThrive Insurance Discover
FinThrive Insurance Discover
FinThrive Insurance Discover
Experian Health Experian Coverage Discovery
FinThrive Insurance Discover
FinThrive Insurance Discover
FinThrive Insurance Discover
FinThrive Insurance Discover
Experian Health Experian Coverage Discovery
FinThrive Insurance Discover