FinThrive Insurance Discover Commentary
Filtered view: All
Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
FinThrive Insurance Discover is very successful. It finds insurance that we don't catch through the...
Login or Create an Account to see details.
Relationship
FinThrive is very collaborative and willing to work with us as an organization. They try to find a...
Login or Create an Account to see details.
Value
FinThrive is fair with their fees. We actually were able to lower the contingency fee based on our...
Login or Create an Account to see details.
Relationship, Value
If a provider is going out to do an RFP or is just barely implementing FinThrive Insurance...
Login or Create an Account to see details.
Relationship
FinThrive has had a lot of leadership changes. There has been a lot of out-of-office time from the...
Login or Create an Account to see details.
Operations
FinThrive was very involved with our training on the system.
Login or Create an Account to see details.
Relationship, Product
FinThrive does a much better job at eligibility payers by offering to web scrape when there is not a...
Login or Create an Account to see details.
Product
There is a lot of hustle in FinThrive’s improvement of their platform, but sometimes there is less...
Login or Create an Account to see details.
Relationship, Product
FinThrive just updated their reporting, including the things they report back to us on a monthly...
Login or Create an Account to see details.
Loyalty, Product
FinThrive Insurance Discover is finding the right coverage and eligibility that we are looking for....
Login or Create an Account to see details.
Operations
There were a few quirks with the implementation, but I think the issues were on our end rather than...
Login or Create an Account to see details.
Operations
I was satisfied with FinThrive’s training and onboarding. My satisfaction comes as a result of our...
Login or Create an Account to see details.
Value
The outcome we have seen with FinThrive Insurance Discover is a large increase in revenue for loss.
Login or Create an Account to see details.
Loyalty
I have heard some discussions, and FinThrive Insurance Discover is probably not part of our...
Login or Create an Account to see details.
Operations
We had some issues during training. Ideally, we would have received more support during our initial...
Login or Create an Account to see details.
Relationship
We receive very little executive involvement from FinThrive. It would be nice to have an established...
Login or Create an Account to see details.
Loyalty, Value
FinThrive's system is now integrated with our EHR. Our ultimate ask was to not have to leave our EHR...
Login or Create an Account to see details.
Loyalty, Product
FinThrive is definitely delivering new technology, so we just hope that they don't lose sight of the...
Login or Create an Account to see details.
Product
We never have downtime with the back end of FinThrive Insurance Discover. It is always up.
Login or Create an Account to see details.
Relationship
FinThrive has a new platform for customer issues. Prior to that, though, we had no problem...
Login or Create an Account to see details.
Relationship
FinThrive is pretty good about being proactive. I get random newsletters. I do get quite a bit of...
Login or Create an Account to see details.
Relationship
We do have executive engagement from FinThrive, but I wish they would engage with us more. Sometimes...
Login or Create an Account to see details.
Operations
FinThrive leaves us to do training, and that has been okay with the pieces that we have been working...
Login or Create an Account to see details.
Product
The back-end tool in FinThrive Insurance Discover is extremely flexible, so we have the ability to...
Login or Create an Account to see details.
Relationship, Product
The back end of the solution has historically had fantastic results. I have never had anything but...
Login or Create an Account to see details.
Relationship, Value
We are finding great value in FinThrive Insurance Discover. I really enjoy the reporting and the...
Login or Create an Account to see details.
Value
FinThrive is fairly competitive with other vendors when it comes to price, though FinThrive might be...
Login or Create an Account to see details.
Operations
Our recent upgrade with FinThrive was seamless, and they were really good about the training. There...
Login or Create an Account to see details.
Relationship
FinThrive has told me on countless calls about other functionality that could support and even...
Login or Create an Account to see details.
Relationship
FinThrive is pretty transparent and honest about what they are doing. If we ask them whether they...
Login or Create an Account to see details.
Relationship
FinThrive will reach out to me and tell me about new things coming out a lot, and they will join me...
Login or Create an Account to see details.
Product
FinThrive Insurance Discover is hands down the best product. I talk about it all the time to...
Login or Create an Account to see details.
Relationship
Every time I need customer service, FinThrive is there for me. On a regular basis, they are giving...
Login or Create an Account to see details.
Operations
The training from FinThrive is pretty sound. The vendor's support is pretty robust, and the support...
Login or Create an Account to see details.
Value
We are getting good value for what we are paying and receiving. The product is converting real and...
Login or Create an Account to see details.
Product
FinThrive Insurance Discover is excellent at finding insurance coverage. It finds insurance in...
Login or Create an Account to see details.
Operations
One of the stumbling blocks during the implementation of FinThrive's system was a training faux pas....
Login or Create an Account to see details.
Product
I think there have been some false positives in the system, especially related to some of the plans...
Login or Create an Account to see details.
Product
I like that FinThrive Insurance Discover is able to identify any insurance that may have been missed...
Login or Create an Account to see details.
Relationship, Product
The only issue I have had with FinThrive Insurance Discover is that there could be more visibility...
Login or Create an Account to see details.
Relationship
In my experience, FinThrive has had a lot of changes, but they have always been quick to...
Login or Create an Account to see details.
Relationship, Product, Value
FinThrive Insurance Discover has brought a lot of returns from coverages that we were missing or...
Login or Create an Account to see details.
Operations
We have to reach out to the vendor for training, but when we do, their training is good.
Login or Create an Account to see details.
Relationship, Product
I haven't heard any complaints about the system. We have relationships with FinThrive's support team....
Login or Create an Account to see details.
Operations
I would say that the effectiveness of our implementation and upgrades was subpar. That is really...
Login or Create an Account to see details.
Product
FinThrive Insurance Discover is good in that it can find the insurance for us to bill. I really...
Login or Create an Account to see details.
Operations
I felt like my initial training was really good, but I have not heard about any ongoing training....
Login or Create an Account to see details.
Product
FinThrive is very up-front about what they can and cannot do. The stuff they find is phenomenal. We...
Login or Create an Account to see details.
Relationship, Product
When FinThrive did an update recently and the formatting was different, they made sure to notify...
Login or Create an Account to see details.
Relationship
The support people from FinThrive are so nice. A while ago, I had an issue that I called about....
Login or Create an Account to see details.
Loyalty, Product
The system is good; it can find the insurance for us to bill. The functionality meets all our needs...
Login or Create an Account to see details.
Relationship
The recent repeated changes of relationship contracts have created some less-than-efficient...
Login or Create an Account to see details.
Operations, Product
Our issue with automation wasn't necessarily on FinThrive's side as much as it was our EMR's...
Login or Create an Account to see details.
Relationship
FinThrive has been a great partner. They are always looking for ways to help us. The vendor's people...
Login or Create an Account to see details.
Relationship
If we need anything from the vendor's IT team, there will be a bit of a delay in getting the right...
Login or Create an Account to see details.
Relationship, Product
FinThrive was really easy to work with. They report a lot of good insurance discoveries that we...
Login or Create an Account to see details.
Relationship
Our program manager is fantastic. Anytime I have an issue, that person will get anyone we need...
Login or Create an Account to see details.
Relationship, Operations
Not long ago, we moved the automated piece of upgrades, and that was a very smooth transition....
Login or Create an Account to see details.
Product
There are a couple of things that we need from FinThrive. My biggest complaint with FinThrive is...
Login or Create an Account to see details.
Product
FinThrive Insurance Discover is user friendly, and it provides a lot of data. It also provides the...
Login or Create an Account to see details.
Product
FinThrive Insurance Discover interacts with our internal eligibility vendor and our shared service...
Login or Create an Account to see details.
Value
We have good pricing with FinThrive Insuance Discover.
Login or Create an Account to see details.
Operations
We have had FinThrive Insurance Discover for a number of years, and the training from FinThrive went...
Login or Create an Account to see details.
Product, Value
With FinThrive Insurance Discover, we used to not have an access port like a dashboard, but we have...
Login or Create an Account to see details.
Operations
We haven't received much education or training since we went live with the system. We upgraded our...
Login or Create an Account to see details.
Relationship
We have regular meetings with FinThrive for status reports so that we can discuss where we are,...
Login or Create an Account to see details.
Relationship
In general, FinThrive is very easy to work with. They have been incredible with anything that we...
Login or Create an Account to see details.
Culture
I would never do business with FinThrive again on a contingency-based contract; that was a...
Login or Create an Account to see details.
Relationship, Product
FinThrive has been somewhat responsive to our needs, but they haven't really come out of the gate...
Login or Create an Account to see details.
​
Preferences