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2019 Best in KLAS Long-Term Care


2019 Best In KLAS Long-Term Care

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value
MatrixCare Logo
Konfidence
2yr Trend
Average Segment Score79.3
50
 
100
Culture
B+
Loyalty
A-
Operations
A-
Product
B
Relationship
A
Value
B
 
 

2

PointClickCare Logo
Konfidence
2yr Trend
 
Culture
B
Loyalty
A-
Operations
B
Product
B
Relationship
B
Value
C+
 
 

3

CPSI Logo
Konfidence
2yr Trend
American HealthTech
 
Software 81.2
Culture
C
Loyalty
B-
Operations
C
Product
C
Relationship
B-
Value
C+
 
 

Solutions Not Ranked

Limited Data Products

Score

PowerChart LTC*

79.0

Long-Term Care (HealthMEDX)*

67.6

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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More information about Long-Term Care is available via the following KLAS products:

Circle Check Mark
Specialty Reports

Past Long-Term Care Awards

2022
Long-Term Care 2022 Long-Term Care
2021
Long-Term Care 2021 Long-Term Care
2020
Long-Term Care 2020 Long-Term Care
2019
Long-Term Care 2019 Long-Term Care
2018
Long-Term Care 2018 Long-Term Care
2017
Long-Term Care 2017 Long-Term Care
2015/2016
Long-Term Care 2016 Long-Term Care
2014
Long-Term Care 2014 Long-Term Care
2013
Long-Term Care 2013 Long-Term Care
2012
2011
Long-Term Care 2011 Long-Term Care
2010
Long-Term Care 2010 Long-Term Care
2009
2008
Long-Term Care 2008 Long-Term Care
2007
Long-Term Care 2007 Long-Term Care
2006
Long-Term Care 2006 Long-Term Care
2005
Long-Term Care 2005 Long-Term Care
Related ReportsView All Reports
Performance
KLAS article icon
Post–Acute Care EMR Product Suites 2022
30 August 22    |   Paul Hess and Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.
Best in KLAS
KLAS article icon
2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings
Perception
KLAS article icon
Post-Acute Care 2020
10 November 20    |   Jennifer Hickenlooper and Paul Hess
Every health system knows that their long-term success hinges on what happens in the post–acute care and behavioral health settings. As a result, this report examines customer satisfaction with the technology vendors available in these areas and explores which offer the broad, comprehensive portfolios many healthcare organizations seek. Future reports will validate which vendors are being used in an enterprise fashion and how solutions are being used to enable referral management and care transitions.
Flash Insights
KLAS article icon
Patient Driven Payment Model (PDPM)
18 February 20    |   Jennifer Hickenlooper and Paul Hess
The new Patient Driven Payment Model (PDPM) proposed by Medicare went into effect in October 2019. Now that the first billing cycle under the model has passed, KLAS reached out to skilled nursing facilities (SNFs) to get early insights into how smoothly the transition went, how helpful their technology (EMR/therapy) vendors have been, and how the change has impacted their bottom line. The feedback came from a total of 48 respondents—11 executives, 20 directors, and 17 managers, analysts, and other healthcare professionals.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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