Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Long-Term Care

 
 
 
 
 
2021 Best In KLAS Long-Term Care
Long-Term Care
 
 
Best in KLAS Winner
 


87.2
Overall Performance Score
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 79.5
Software average: 82.4
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
PointClickCare
 
87.2
n=30
0%
A
A
B+
B+
B
C+
         
 
 
 
 
 
MatrixCare
 
79.9
n=24
0%
C
B+
B-
B
B-
C+
         
 
 
 
 
 
Oracle Health
Cerner PowerChart LTC  
76.6
n=17
0%
B-
C
C
B-
B+
C+
         
 
 
 
 
 
Netsmart
MyUnity (SNF EHR) (HealthMEDX)  
60.7
n=17
0%
D
D-
D-
D
D
F
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
PointClickCare
 
87.2
n=30
    0%
A
A
B+
B+
B
C+
MatrixCare
 
79.9
n=24
    0%
C
B+
B-
B
B-
C+
Oracle Health
Cerner PowerChart LTC
 
76.6
n=17
    0%
B-
C
C
B-
B+
C+
Netsmart
MyUnity (SNF EHR) (HealthMEDX)
 
60.7
n=17
    0%
D
D-
D-
D
D
F
Company/solution
PointClickCare
87.2
n=30
 
Censinet assessment N/A
 
culture
A
loyalty
A
operations
B+
product
B+
relationship
B
value
C+
 
MatrixCare
79.9
n=24
 
Censinet assessment N/A
 
culture
C
loyalty
B+
operations
B-
product
B
relationship
B-
value
C+
 
Oracle Health
Cerner PowerChart LTC
76.6
n=17
 
Censinet assessment N/A
 
culture
B-
loyalty
C
operations
C
product
B-
relationship
B+
value
C+
 
Netsmart
MyUnity (SNF EHR) (HealthMEDX)
60.7
n=17
 
Censinet assessment N/A
 
culture
D
loyalty
D-
operations
D-
product
D
relationship
D
value
F
 
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


  MS  L        
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Epic
Care Long-term Care [MS]
MS
87.5
n=16
B+
A
B
B+
A
A-
       
 
 
 
 
 
PointClickCare
CPSI American HealthTech * L
85.4
n=8
B+
B
B+
B-
B+
A-
 

  MS  L        
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
Epic
Care Long-term Care [MS]
MS
culture
B+
loyalty
A
operations
B
product
B+
relationship
A
value
A-
87.5
n=16
     
PointClickCare
CPSI American HealthTech * L
culture
B+
loyalty
B
operations
B+
product
B-
relationship
B+
value
A-
85.4
n=8
 

  MS  L        

Company/solution
Epic
Care Long-term Care [MS] MS
87.5
n=16
culture
B+
loyalty
A
operations
B
product
B+
relationship
A
value
A-
 

PointClickCare
CPSI American HealthTech * L
85.4
n=8
culture
B+
loyalty
B
operations
B+
product
B-
relationship
B+
value
A-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Long-Term Care Awards