Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2023 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Long-Term Care

 
 
 
 
 
2021 Best In KLAS Long-Term Care
Long-Term Care
 
 
Best in KLAS Winner
 


87.2
Overall Performance Score
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 79.5
Software average: 82.4
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                   
PointClickCare
 
87.2
n=30
0%
A
A
B+
B+
B
C+
         
 
 
 
 
 
MatrixCare
 
79.9
n=24
0%
C
B+
B-
B
B-
C+
         
 
 
 
 
 
Oracle Health (Cerner)
Cerner PowerChart LTC  
76.6
n=17
0%
B-
C
C
B-
B+
C+
         
 
 
 
 
 
Netsmart
MyUnity (SNF EHR) (HealthMEDX)  
60.7
n=17
0%
D
D-
D-
D
D
F
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
PointClickCare
 
87.2
n=30
    0%
A
A
B+
B+
B
C+
MatrixCare
 
79.9
n=24
    0%
C
B+
B-
B
B-
C+
Oracle Health (Cerner)
Cerner PowerChart LTC
 
76.6
n=17
    0%
B-
C
C
B-
B+
C+
Netsmart
MyUnity (SNF EHR) (HealthMEDX)
 
60.7
n=17
    0%
D
D-
D-
D
D
F
Company/solution
PointClickCare
87.2
n=30
 
Censinet assessment N/A
 
culture
A
loyalty
A
operations
B+
product
B+
relationship
B
value
C+
 
MatrixCare
79.9
n=24
 
Censinet assessment N/A
 
culture
C
loyalty
B+
operations
B-
product
B
relationship
B-
value
C+
 
Oracle Health (Cerner)
Cerner PowerChart LTC
76.6
n=17
 
Censinet assessment N/A
 
culture
B-
loyalty
C
operations
C
product
B-
relationship
B+
value
C+
 
Netsmart
MyUnity (SNF EHR) (HealthMEDX)
60.7
n=17
 
Censinet assessment N/A
 
culture
D
loyalty
D-
operations
D-
product
D
relationship
D
value
F
 
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions not ranked
 


L    MS      *Limited Data
Company/solution
Overall performance score
Total
evaluations
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
CPSI
American HealthTech * L
85.4
n=8
B+
B
B+
B-
B+
A-
       
 
 
 
 
 
Epic
Care Long-term Care [MS]
MS
87.5
n=16
B+
A
B
B+
A
A-
 

L    MS      *Limited Data
Company/solution
Overall performance score
Total
evaluations
     
CPSI
American HealthTech * L
culture
B+
loyalty
B
operations
B+
product
B-
relationship
B+
value
A-
85.4
n=8
     
Epic
Care Long-term Care [MS]
MS
culture
B+
loyalty
A
operations
B
product
B+
relationship
A
value
A-
87.5
n=16
 

L    MS      *Limited Data

Company/solution
CPSI
American HealthTech * L
85.4
n=8
culture
B+
loyalty
B
operations
B+
product
B-
relationship
B+
value
A-
 

Epic
Care Long-term Care [MS] MS
87.5
n=16
culture
B+
loyalty
A
operations
B
product
B+
relationship
A
value
A-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Long-Term Care Awards