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2021 Best In Klas

Long-Term Care

REAL-TIME DATA

2021 Best In KLAS Long-Term Care

Best in KLAS Winner

87.2
Overall Performance Score

REAL-TIME DATA

Solution Comparison
Category average: 79.5
Software average: 82.4

Grading Scale

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value	Censinet assessment

PointClickCare	87.2	n=30	0%	A	A	B+	B+	B	C+

MatrixCare	79.9	n=24	0%	C	B+	B-	B	B-	C+

Oracle Health (Cerner) Cerner PowerChart LTC	76.6	n=17	0%	B-	C	C	B-	B+	C+

Netsmart MyUnity (SNF EHR) (HealthMEDX)	60.7	n=17	0%	D	D-	D-	D	D	F
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

PointClickCare 87.2 n=30	0%	A	A	B+	B+	B	C+
MatrixCare 79.9 n=24	0%	C	B+	B-	B	B-	C+
Oracle Health (Cerner) Cerner PowerChart LTC 76.6 n=17	0%	B-	C	C	B-	B+	C+
Netsmart MyUnity (SNF EHR) (HealthMEDX) 60.7 n=17	0%	D	D-	D-	D	D	F

Company/solution

PointClickCare

87.2

n=30

Censinet assessment N/A

culture

A

loyalty

A

operations

B+

product

B+

relationship

B

value

C+

MatrixCare

79.9

n=24

Censinet assessment N/A

culture

C

loyalty

B+

operations

B-

product

B

relationship

B-

value

C+

Oracle Health (Cerner)
Cerner PowerChart LTC

76.6

n=17

Censinet assessment N/A

culture

B-

loyalty

C

operations

C

product

B-

relationship

B+

value

C+

Netsmart
MyUnity (SNF EHR) (HealthMEDX)

60.7

n=17

Censinet assessment N/A

culture

D

loyalty

D-

operations

D-

product

D

relationship

D

value

F

SolutionsNotRanked_Symbol

Solutions not ranked

L MS *Limited Data

Company/solution	Overall performance score	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value	Censinet assessment

CPSI American HealthTech * L	85.4	n=8	B+	B	B+	B-	B+	A-

Epic Care Long-term Care [MS] MS	87.5	n=16	B+	A	B	B+	A	A-

L MS *Limited Data

Company/solution	Overall performance score	Total evaluations

CPSI American HealthTech * L culture B+ loyalty B operations B+ product B- relationship B+ value A-	85.4	n=8

Epic Care Long-term Care [MS] MS culture B+ loyalty A operations B product B+ relationship A value A-	87.5	n=16

L MS *Limited Data

Company/solution

CPSI
American HealthTech * L

85.4
n=8

culture

B+

loyalty

B

operations

B+

product

B-

relationship

B+

value

A-

Epic
Care Long-term Care [MS] MS

87.5
n=16

culture

B+

loyalty

A

operations

B

product

B+

relationship

A

value

A-

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Past Long-Term Care Awards